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As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.
Salary/Hourly Rate:$26.57Job Summary
This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include assisting in a variety of administrative matters; verifying statistical reports for accuracy and completeness; compiling information; and handling and adjusting complaints. The General Clerk III also directs lower-level clerks.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
Receives, classifies, reconciles, interprets, consolidates, and/or summarizes documents and information utilizing standard office equipment.
Maintains files and records of documents processed.
Prepares and compiles reports within prescribed guidelines gathering data from a variety of sources.
Interfaces with customers, suppliers, or company employees outside the immediate work area on a regular basis to give or exchange information.
Sort, deliver and pick up mail, files and/or other documents for designated areas.
Additional Responsibilities
Perform driving duties throughout the National Capital Region.
Responsible for performing job in safe manner, with concern for others and a desire to increase production; If needed, process machinable mail (folding, inserting, sealing, and opening).
Follow HAZMAT procedures for handling potentially hazardous mail.
Process accountable mail utilizing accountable mail tracking system.
Process unidentifiable accountable mail.
May require opening and reading mail and forward to appropriate location.
May require processing requests for publications.
Provide coverage at offsite locations as needed.
May back up other General Clerks and guide or train other General Clerks as needed.
Perform other responsibilities as assigned.
Qualifications: Education, Experience, and Certification(s)
High school diploma, or General Educational Development (GED) required.
Ability to operate multiple automated systems and mail processing equipment
Preferred experience working in a mail center.
Must hold and maintain a Top-Secret clearance. Will be subject to a U.S. Government background check/investigation.
Ability to obtain a Department of Transportation (DOT) card to safely operate vehicles.
Must have a valid U.S. Driver’s License and a clean driving record. Possess driving knowledge of roadways throughout the NCR (Washington, DC, Virginia, and Maryland) with excellent proficiency on routes required for pick-up and delivery destinations.
Preferred knowledge of U.S Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured and express mail. Experience in operating various mailroom machines required
Knowledge, Skills, and Abilities
Ability to perform routine tasks on special class mail as well as routine and repetitive tasks for long periods with minimum supervision.
Must be able to stand, reach, and walk for long periods of time.
Ability to obtain and maintain a government issued security clearance.
Ability to make minor decisions regarding mail issues/questions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Good reading and writing skills.
Ability to add and subtract two-digit numbers, multiply, and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume and distance.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system. Basic typing skills.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, stoop, and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate.
What We Offer – for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time-off program in which the benefits increase based on your tenure with the company.
We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information