Distribution Review Officer (1 Year Contract)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Profile Summary:

The role of the Distribution Review Officer reports to the Lead, Distribution Fit & Propriety Reviews. You will be responsible for administering and conducting assessments under the Replacement of Policy framework, as well as managing Surveys processes.

Job Description:

Replacement of Policy Assessment

• Deliver comprehensive evaluations and sound decisions on appeals concerning the Replacement of Policy.
• Offer guidance and expertise on work processes associated with the Replacement of Policy to ensure efficiency.
• Advise and support the business on Replacement of Policy-related matters.

Surveys

• Assist with the coordination and execution of customer surveys to gather actionable insights

Others

• Undertake ad-hoc tasks, projects or reviews as directed by Lead, Distribution Fit & Propriety Reviews.

Who we are looking for:

Competencies & Personal Traits

• Self-motivated and driven.
• Analytical and attentive to details.
• Basic understanding of the insurance industry and operations.
• Basic knowledge of regulations and industry guidelines applicable to the insurance/financial industry such as Insurance Act, Financial Advisers Act (FAA) and its subsidiary regulations, Monetary Authority of Singapore (MAS) regulations, Central Provident Fund (CPF) Board regulations, Life Insurance Association (LIA) guidelines.

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Working Experience:

•  Training will be provided; prior experience is an advantage but not essential

Education / Professional Qualification:

• Degree / Diploma in any discipline
• Preferably with insurance related certifications

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.