Takealot.com

Dispatch Clerk

Johannesburg - Olifanfonstein and Eastport Full Time

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

This position reports to the Supply Chain / Stock Controller / Outbound Manager

Your responsibilities will include:

  • Ensure correct dispatching of parcels, including weighing of parcels, and dispatching of parcels as per standard operating procedures and service level agreements
  • Check exception report and provide feedback to all key stakeholders
  • Scan parcels and identify any discrepancies between own information and that of courier company
  • Perform reconciliations of stock take
  • Comply with all health and safety regulations and practices
  • Identify, analyse and report on opportunities for growth, improved efficiencies and achievements
  • Ensure effective customer relations management, making changes where appropriate to continually improve customer service, and addressing any escalated or long-standing problems and
  • Maintain accurate records of local deliveries.

Qualification & Experience:

  • Grade 12
  • Any general work experience in which he/she has shown ability 
  • to work quickly and accurately; Physically fit and able to work in an extreme environment and pick up heavy loads.
  • FMCG; Warehousing; Forklift driver's license advantageous
  • Attention to detail
  • Results orientation
  • Good verbal communication skills

Attributes Required:

  • Basic knowledge of relevant software packages and applications

Why Join TFS:

  • Purpose-driven impact: Transform lives through logistics innovation
  • Advanced technology: Work with cutting-edge systems in a fast-paced environment
  • Career growth: Thrive in an agile space that champions continuous improvement
  • Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.