Job Description Summary
Solutions for Enterprise Imaging (SEI) is looking for a dynamic, growth-minded enterprise software services professional to lead a team of technical specialists and integration experts in delivering radiology, cardiology, and digital pathology enterprise imaging solutions to customers across the US and Canada. This leadership role, reporting into the VP of Professional Services, is key to the overall customer experience from pre-sales assessment through solutions design, planning, and successful implementation of on-premises and cloud solutions. Driving the adoption a global delivery model, enhancing quality, efficiency and time to value for customers, and getting ready for increasingly cloud-first deployments, are key focus areas for transformation.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Responsibilities:
- Become a trusted advisor to customers.
- Create, maintain and assume accountability for a culture of high customer service and satisfaction.
- Provide strategic leadership to team, foster professional growth, drive high standard for performance and development.
- Engage with customers to ensure project success through the pre-sales to implementation lifecycle.
- Manage resource allocation, scheduling and project delivery oversight, meeting or exceeding KPIs.
- Collaborate effectively with cross-functional teams across the business to ensure organizational training and readiness, refine deployment strategies, promote knowledge sharing and best practices.
- Apply lean methodologies to enhance operational productivity and drive continuous improvement.
- Weekly, monthly and quarterly reporting on regional services operations.
- Deliver engaging, informative and well-organized presentations, as needed, to internal and external stakeholders.
Qualifications and Competencies:
- Bachelor or Master’s degree in computer sciences, healthcare systems, IT, business or equivalent.
- Minimum of 5 years of relevant experience in healthcare IT, with a proven track record leading technical professional services teams delivering enterprise engagements from inception through completion, preferably in radiology and/or cardiology software.
- At least 3 years of experience leading cloud solution implementations in healthcare.
- Track record of building and leading high-performing, multi-cultural, global delivery teams.
- Customer facing experience from requirements analysis through technical solution design, planning and successful execution of healthcare imaging systems.
- Experience understanding, tracking, reporting and managing key financial and operational metrics for enterprise software professional services engagements.
- Planning, prioritizing, reporting, problem solving and analytical capabilities.
- Excellent verbal and written communication skills, executive-level presentation experience.
- Strong interpersonal and leadership abilities.
- Attention to detail and a concern for quality.
This role does not offer visa sponsorship or relocation assistance. Travel expectation is around 20%.
#LI-CH3
#Remote
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
For U.S. based positions only, the pay range for this position is $134,400.00-$201,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE HealthCare will require proof of status prior to employment.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Application Deadline: April 25, 2026