POSITION SUMMARY: The Director Strategic Operations is responsible for developing and executing operational strategies that align with Environmental Services' overall strategic goals, focusing on optimizing efficiency, driving growth, and ensuring smooth execution of key initiatives by analyzing data, identifying improvement areas, and leading cross-functional teams to implement necessary changes across the organization. The incumbent will work closely with executive leadership to translate strategic plans into actionable operational tactics. The Director Strategic Operations oversees the day-to-day operations of the Business Unit, ensuring efficient workflows, managing budgets, and developing strategies to optimize productivity, all while aligning with the organization's strategic goals.
PRINCIPAL RESPONSIBILITIES:
Coaches and develops a team of professionals to assist in their development and attainment of necessary skills to lift performance. Monitors staff performance and drives performance improvement initiatives and ensures that service levels meet or exceed agreed upon standards.
Collaborates with leadership to develop and refine strategic plans, identifying critical success factors and key performance indicators (KPIs). Monitors key performance metrics to track progress and identify potential bottlenecks.
Analyzes market trends and competitive landscape to inform strategic decision-making.
Identifies areas for process improvement across departments and implements operational changes to streamline workflows and reduce costs.
Oversees the execution of large-scale strategic initiatives, ensuring projects are delivered on time and within budget.
Ensures adherence to all relevant compliance, regulations, and safety standards across the business unit. Leads planning and implementation teams for critical, business-wide environmental and safety consulting projects as needed.
Builds strong relationships with key stakeholders across different departments and external client groups to ensure alignment with strategic goals and project success.
Evaluates business and program specific processes to identify targets for improvements. Develops and recommends policy changes necessary to implement recommended improvements.
Monitors, tracks, and reports on project progress and deadlines, program metrics and dashboards, and sustainability of improvements.
Manages relationships with external clients, vendors and suppliers, negotiating contracts, and ensuring timely delivery of goods and services.
Attend regulatory and association sponsored informational and policy meetings.
QUALIFICATIONS:
Advanced ability to analyze complex data, identify patterns, and draw meaningful conclusions.
A deep understanding of strategic planning principles and the ability to translate strategy into actionable operational plans.
Excellent written and verbal communication skills to effectively convey complex information to various stakeholders.
Proficiency in project management methodologies to ensure successful delivery of initiatives.
Deep knowledge of operational processes and best practices within relevant industry.
Knowledge of industry best practices and environmental regulatory and compliance.
MINIMUM REQUIREMENTS:
7 - 10 Years of overall relevant work experience
Experience in a senior operational role
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)
• Benefits: https://jobs.republicservices.com/us/en/about-us/benefits
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
Safe: We protect the livelihoods of our colleagues and communities.
Committed to Serve: We go above and beyond to exceed our customers’ expectations.
Environmentally Responsible: We take action to improve our environment.
Driven: We deliver results in the right way.
Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
SUSTAINABILITY INNOVATION
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
RECENT RECOGNITION
Barron’s 100 Most Sustainable Companies
CDP Discloser
Dow Jones Sustainability Indices
Ethisphere’s World’s Most Ethical Companies
Fortune World’s Most Admired Companies
Great Place to Work
Sustainability Yearbook S&P Global