It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
The Director of Strategic & Corporate Events is responsible for setting and executing RingCentral’s global strategy for strategic, corporate, and high-impact customer events. This role owns the event portfolio end-to-end from long-range planning and executive alignment through delivery, measurement, and optimization to ensuring events materially influence pipeline, revenue, customer engagement, and brand perception.
This leader partners closely with executive leadership, Marketing, Sales, Business Development, Product, and regional teams to deliver scalable, repeatable, and measurable event programs that support RingCentral’s growth priorities and go-to-market strategy.
Strategic Leadership & Portfolio Ownership
Own the global strategic and corporate events strategy, including flagship owned events, executive programs, customer conferences, and priority sponsored events.
Develop and maintain a rolling 12–18 month enterprise event roadmap, aligned to corporate priorities, GTM motions, customer lifecycle stages, and regional needs.
Define event charters, success criteria, and target audiences, ensuring each event has a clear purpose, differentiated value proposition, and measurable business outcome.
Serve as the point of accountability for event performance, experience quality, and ROI.
Executive & Cross-Functional Partnership
Act as a trusted partner to senior leadership, aligning event strategy with company objectives and advising on where events can best influence pipeline, retention, and expansion.
Partner with Marketing, Sales, Business Development, Product, and Customer Success to ensure events are fully integrated into broader campaigns and sales motions.
Build and sustain strong relationships with internal and external stakeholders, proactively managing expectations and resolving competing priorities.
Event Design, Experience & Delivery
Lead the design and delivery of best-in-class event experiences that showcase RingCentral’s products, innovation, and brand.
Collaborate with Brand and Creative teams to develop compelling event environments, booth designs, and experiential moments that drive engagement and memorability.
Oversee speaker strategy, including identification, recruitment, and preparation of executives, customers, and industry thought leaders; provide guidance on storytelling and content development.
Ensure seamless onsite and virtual execution, with clear operational plans, staffing models, and contingency planning.
Measurement, Analytics & Optimization
Establish and own event KPIs and success metrics, spanning experience quality, engagement, and full-funnel impact (MQL, SQL, SAL, pipeline, revenue).
Partner with Marketing Operations to deliver consistent reporting, insights, and executive-level readouts on event performance.
Lead post-event analysis and retrospectives to capture learnings, optimize future programs, and continuously improve ROI and scalability.
Financial & Vendor Management
Own budgets for RingCentral-owned and strategic events, including forecasting, tracking, and optimization.
Research and secure venues, negotiate contracts, and make data-driven decisions balancing cost, risk, and experience.
Manage agency, vendor, and platform partners to ensure quality, efficiency, and alignment with strategic goals.
Operational Excellence & Scale
Build repeatable frameworks, processes, and playbooks that enable scale across regions and teams.
Partner closely with regional marketing teams to support partner-led, industry-specific, and executive programs, including ancillary events and sales enablement.
Identify opportunities to streamline tools, platforms, and workflows across the event ecosystem.
8–12+ years of experience leading strategic events and integrated marketing programs, preferably within high-growth B2B technology or SaaS.
Proven experience owning large-scale, high-visibility events with direct pipeline and revenue impact.
Strong background in virtual and hybrid events, ideally with RingCentral Events (formerly Hopin); bonus for experience running roadshow or multi-city customer conferences.
High level of business and analytical acumen with the ability to interpret data, derive insights, and influence decision-making.
Experience with event and marketing platforms (e.g., RingCentral Events, Chili Piper, mobile apps).
Strategic thinker with the ability to zoom out for vision and zoom in for execution.
Thrives in fast-paced, ambiguous environments; highly collaborative and proactive.
Exceptional communication skills, including executive presence and stakeholder management.
Demonstrated ability to operate effectively within a global, matrixed organization.
Strong organizational, prioritization, and project management skills; able to manage multiple high-priority initiatives simultaneously.
Sense of humor and resilience under pressure.
Bachelor’s degree required.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
If you are hired, the compensation range for this position is between 115,000-164,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.