AXIS

Director, Solutions Engineering & Services

USA - MA - Chelmsford Full time

Job Title

Director, Solutions Engineering & Services

Job Description

In this highly visible position the Director, Solutions Engineering & Services will lead the Solutions Management, and Professional Services & Solutions Development teams. You will be responsible for Americas region roadmap prioritization & market feedback, professional services delivery, and ongoing technical knowledge transfer in the region. You will work closely with Sales, Marketing, Operations, and Business Development, Solutions & Services leadership to drive the Americas strategy for launch initiatives in Americas, Axis HQ in Sweden, and 2N HQ in Prague. You will also be responsible for developing and generating business strategies and providing input, management and guidance for strategic solutions and programs. 

 

The ideal candidate is proactive, collaborative, innovative and passionate about what Axis has to offer. Applicants should have experience influencing and managing a team of diverse individuals across departments and geographies. If you have a history of problem-solving, innovative ideas and calculated risk-taking, we would love to hear from you.  

 

This is an international role and up to 50% travel within the region and to Sweden & Prague will be considered a natural part of the job. The selected individual must be based out of, or be willing to relocate to, our Chelmsford, MA office. This position reports to the Director of Business Development & Services.  

What you’ll do here as Director, Solutions Engineering & Services:

  • Provide leadership and strategic direction for Solutions management, Professional services & solutions development 

  • Develop and execute strategies for entering new markets, offering services, and providing input into the long-term vision and roadmap backed by technological innovation 

  • Serve as liaison towards Americas Area Technical teams and support the ongoing technology knowledge transfer to sales organization 

  • Collaborate with development and launch teams to ensure the smooth introduction and adoption of products into Americas market 

  • Lead and develop a team of cross-functional professionals working toward innovation and adoption of Axis products, solutions, services & technologies 

  • Coordinate and collaborate with stakeholders in Lund, globally and across the Americas to ensure that proposed solutions & services are properly qualified and meet market needs and industry trends 

  • Develop business cases, determine resource allocation, and track and report on KPIs for new initiatives 

  • Build and run Americas Technical Training Center in collaboration with Global Sales Engineering

Who are we looking for/Who are you:

  • High level of emotional intelligence and self-awareness 

  • Strategic decision-making and visionary thinking 

  • Flexible and adaptive to problem solving  

  • Influencing and persuasion skills 

  • Proven experience in setting priorities in response to changes in market or strategy  

  • Able to maintain good working relationships with many stakeholders 

  • Mentoring, coaching and accountability 

  • Superb networking and interpersonal skills 

  • Solid public speaking ability  

We'd love to hear that you have/are:

  • Degree in Business or related field 

  • 15+ years experience in information technology, physical security industry or related field 

  • Experience leading technical teams and history of balancing technical excellence and business priorities 

  • Experience managing highly skilled and experienced professionals 

Physical demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Demands: Employee is occasionally required to lift 20-25 lbs

  • Expected travel time for this position is up to 50% annually

Target Salary:

The approximate pay range for this role is $230,000 - $250,000 OTE on a 80/20 splitPlease note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

What we offer:

Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians’:

  • Inspire you to grow and develop through employer-offered training as well as tuition reimbursement

  • Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness/health and wellness programs

  • Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account

  • Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)

  • Help prepare for your life after retirement through our 401(k) program and employer matching

Type of Employment

Permanent Employment

Posting End Date

2026-01-29

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast