Director, Sales

Business Development: 

• The DS is responsible for generating new revenue through the development of new and existing customer accounts. The DEA will pursue growth by building strong relationships with customers and mining those relationships to identify opportunities.  

• Directors of Sales will be responsible for the overall success of their respective Sales Teams. This includes participating in discovery calls with team members, video and in person customers meeting and assisting to create strategies that will help grow their team's portfolio. 

• DS would be challenged to understand their customer’s potential total logistics spend, what modes and markets they ship in, and create strategies to create opportunity to further intertwine our network with theirs.  

• The DS will work in conjunction with various lines of serviceto qualify opportunities, design specific customer-oriented solutions and coordinate the appropriate internal resources to close business. They will be accountable to delivering quarterly and annual reviews with their customers, conducting meetings via teleconference as well as in person.  

• The DS will be accountable to building a strategic growth plan for each customer and work with internal resources to execute that strategic plan. 

Financial: 

• The DS will be accountable to the financial success of their team andbusiness relationships they manage. They will ensure that all service lines are operated profitably within their managed account base. They will be accountable toensure that pricing for their accounts is aligned with market and aligned with profitable outcomes. Service Quality: 

• The DS will be the voice of the customer within Bison. They will monitor service levels. They will coordinate internal resources to ensure the delivery of quality service(s) to their customer base. They will serve as an internal point of escalation for Account Management and Operations teams to resolve issues with their customers. They will look for ways to continuously improve business processes in their personal and team account base to optimize productivity of the business they manage. They will coordinate/manage internal resources in the onboarding of opportunities to ensure success. DEA’s own the successful onboard of new business . This includes sharing the ‘what’, ‘when’, ‘where’, ‘why’ and ‘how’s’ with the operational and stakeholder teams as well as ensuring the Account Management, Customer Operations and Invoicing and Collections teams have all they require to meet customer expectations. 

Data Quality/Management: 

• The DS will be accountable to ensure that they, and the teams that manage and operate business on their behalf, are leveraging technology and process in such a manner as to align with organizational goals surrounding data quality. They will document all interactions in CRM, including meetings held, opportunities created, and contacts made. 

Prospecting/Selling: 

• DS will prospect new accounts or re-engage dormant accounts . They are expected to both “farm” and “hunt”. In addition, they will assist Sales Managers and AM teams in the closing of opportunities mined from accounts in their portfolio. 

Market Awareness: 

• The Director, Sales will keep current on Transportation market trends and topics and will use that information to inform internal resources and their customers on how those topics and trends may impact their business. They will use market intelligence to help set sales and pricing strategies. 

Other Tasks: 

• The DS will, at times, be expected to represent Bison at industry events and conferences. 

• You have 5+ years of experience leading people in a managerial role in a fast-paced and dynamic 

• business environment, 

• You have 5-8+ years of prior logistics and transportation sales experience 

• Post Secondary Education (Business, Commerce, Marketing, Supply Chain or related discipline - MBA considered an asset) 

• Strong negotiation and business acumen 

• You have strong communication skills: excellent verbal, written and presentation skills, 

• You have excellent leadership ability, team management, interpersonal and employee development 

• skills 

• You have progressive knowledge of the transportation industry including competition and trends, 

• You are energetic and you love to put your fingerprints on a business, 

• You are known for your sense of urgency and track record for strong business results, 

• You are experienced in developing recommendations and strategies to overcome challenges and 

• establish effective go-forward plans to meet your objectives, 

• You take initiative and make independent decisions while being approachable, 

• You are a motivated leader who empowers, mentors and takes pride in their team, and 

• You have strong organizational and project management skills able to manage multiple concurrent 

• projects.