Location(s):
Eswatini
City/Cities:
Manzini
Travel Required:
00% - 25%
Relocation Provided:
No
Job Posting End Date:
February 22, 2026
Shift:
Job Description Summary:
The Director, QSE is a key member of the Conco Leadership Team which develops and implements the strategic direction for the organization as a world class manufacturing operation in line with the vision of Commercial Products Supply (CPS) and The Coca-Cola Company.
The Director, QSE directs the planning, coordination, management and control of all the Quality functions within the plant including Formulations, Process Quality Assurance, Packaging, Laboratory, Environmental, Safety, Security, Water Treatment and Wastewater Treatment plus the implementation of the Quality Systems. Ensures the compliance of the policies, procedures, practices and norms of the Company to maintain a high degree of quality and food safety in the supply chain.
KEY DUTIES/RESPONSIBILITIES:
- As a key member of the Conco Leadership Team, contribute to the overall strategic planning and day-to-day management of the operation leading to the development of a World Class Manufacturing Operation.
- Direct the planning and implementation of the integrated Quality System- KORE, ISO 9001, 14001 and OHSAS 18001, ISO 17025 and Alliance for Water Stewardship (AWS). This ensures supply of Quality and food safe product, manufactures sustainably in a safe environment, while ensuring to comply with our regulatory and statutory requirements and that of our customers.
- Management of Water Treatment and Effluent Pre-Treatment operations, plus the responsibility for Security and Waste Management contracts.
- Ensure that Raw Material, Packaging and Product Quality meet Company and Business Requirements.
- Ensure that Formula and Technical Master Data Management, together with Scientific & Regulatory Affairs Management, meet Company and Business Requirements.
- Ensure that the Quality Assurance Function has the capability and expertise to deliver the required business support.
- Develop and maintain a strong technical network with key Company and business stakeholders.
- Manage the Budget, identify cost effective strategies and drive Value Creation and Lean Initiatives.
- Work with Corporate Management to develop, interpret, and apply Food Safety and Quality plus Safety and Environmental Policies.
RELATED JOB REQUIREMENTS/ QUALIFICATIONS:
- A minimum of 10 years’ experience in a high-tech, large volume, manufacturing environment, typically beverages, pharmaceutical, food or healthcare.
- 3 years’ experience in a senior management position as head of a Quality Assurance function.
- Management of multi-disciplinary technical quality teams.
- Fully familiar with all regulatory and best practice with regards to the following: quality system development (e.g. TCCQS, ISO, HACCP); statistical process control training and application; developing and implementing quality improvement programs; compliance and system auditing; knowledge of GMP and development and/or validation of manufacturing or laboratory processes or in food product development or regulatory role.
- Strong communication, leadership, problem solving, planning and execution, project management, performance management, systems thinking, and strategic planning skills are required.
- Demonstrated ability to identify opportunities and implement them using individual and cross-functional team projects. Technical skills should include regulatory requirements, formula management, beverage and process technology, quality systems, process improvement, auditing, statistics, and validation protocols.
- Management across a multi-functional and global organization.
- Excellent communication and interpersonal skills, including influencing, listening, teamwork, and building value-based relationships.
- Excellent planning, analytical, problem solving and decision-making skills, with the ability to manage and prioritise multiple conflicting demands.
EDUCATIONAL REQUIREMENTS:
- Degree in Science subject, preferably Chemistry, Food Science, Food Technology or similar.
- M. Sc preferred
CULTURAL DIVERSITY:
- Establish a worldwide network of contacts within the Company with broad culture diversity. This includes other concentrate plants around the world, Corporate, Customers (bottlers), Divisions and Suppliers.
- Ability to work within multi-cultural organization and to leverage diversity.
COMMUNICATION COMPLEXITIES
- As a key member of the Conco Leadership Team, works with the General Manager (GM) and the Leadership Team to set and achieve the plant’s strategic and operational goals.
- Contacts include the CPS General Manager and Directors, as well as GM’s and Leadership Teams of the other concentrate plants worldwide.
- Significant contact with Corporate senior manager in the Quality functions.
- Other functional contacts throughout TCCC– approvals, reports, projects, technical support.
- Corporate Quality
TRAVEL REQUIREMENTS:
This position requires approximately 10-15% travel within CPS to support business needs.
Skills:
Communication, Continual Improvement Process, Critical Control Points, Food Chemistry, Food Safety and Sanitation, Global Collaborations, Good Manufacturing Practices (GMP), Lean Six Sigma (LSS), Microsoft Office, Packaging, Process Control, Process Engineering, Product Specifications, Quality Assurance Systems, Quality Inspections, Quality Metrics, Quality Reporting, Shipping, Statistical Process Control (SPC), Supply Chain, Waterfall Model
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.