Director, Property Operations

Location

Brookfield Place - 181 Bay Street

Job Description

At Brookfield Properties, our success starts with our people. People like you. Brookfield Properties develops and operates real estate investments on behalf of Brookfield Asset Management — one of the largest alternative asset managers in the world. From office to retail, logistics to multifamily, and hospitality to development, we work across sectors to bring high-quality, sustainable real estate to life around the globe every day.

We are seeking a new Director, Property Operations to join Brookfield Properties’ Asset Management department in Toronto, ON. As a Brookfield Properties ambassador, you are responsible for delivering best-in-class property operations and cultivating strategic relationships with tenants and property management teams across our Toronto portfolio. This role ensures exceptional service delivery through close oversight of third-party property management and operations teams, while acting as a key liaison across internal service lines to drive operational excellence, responsiveness, and continuous improvement.

In this role, you will play a key role in inspiring change and continual improvement. If you are committed to excellence and ready to contribute to a dynamic culture, we would love to meet you.

• Provide oversight and strategic direction to third-party property management and operations teams across the portfolio, ensuring best-in-class service delivery and operational performance

• Act as the primary liaison between Asset Management, Leasing, Legal, Construction, Marketing, Accounting, and third-party property management teams to ensure seamless day-to-day operations, proactive problem-solving, and effective communication, including regular recommendations and presentations to Asset Management

• Strengthen direct tenant relationships in partnership with the property management team, driving tenant satisfaction, retention, and long-term value creation

• Collaborate with the North American Operations team to support and implement BP operational initiatives across the Toronto portfolio

• Support the Asset Management team on regional property initiatives, including co-owner relations, budgeting, capital forecasting and operational challenges.

• Liaise with Construction and Leasing teams to execute capital expenditures, oversee operational projects, and provide strategic support throughout the leasing process

• Assisting the Asset Management Team on various regional property initiatives, including tenant & co-owner relations, capital expenditures, operational challenges and business plan

• Participate in operational due diligence and reviews for prospective office property acquisitions across Eastern Canada

• Maintain a strong Brookfield Properties presence in external industry associations, including, but not limited to BOMA and CREW

• Minimum 5 years of commercial property management and/or building operations experience

• University education preferred, or similar work experience required

• Intermediate MS Office computer skills

• Knowledge of financial analysis required

• Strong verbal and written English language communication with excellent interpersonal skills

• Ability to prioritize, multi-task, problem-solve and be organized

• Outgoing, confident, and self-motivated professional with a strong attention to detail

• Exceptional customer service and a collaborative team-oriented approach

• Proactive self-starter, capable of working independently with minimal supervision while effectively managing tight deadlines

At Brookfield Properties, your career progression is important to us. As a successful employee, you will have the opportunity to grow within your team, department, and across the Brookfield organization. Our leadership teams are dedicated to the accomplishments of their employees. We also invest time into training and developing our people.

End your job search and find your career today, at Brookfield Properties.

We imagine, create, and operate on a foundation of values to build a better world, together. Brookfield Properties strives to create spaces where going to work never feels routine. As a Brookfield Properties employee, you will enjoy many benefits such as Group RRSP, tuition reimbursement, summer Fridays, paid maternity leave and more. There is also a generous employee referral program because we want our existing team members to help us build a more diverse workplace through their networks.

The expected salary range for this role is $130,000 – 150,000 annually (exempt). Final compensation offered will be determined based on several factors including but not limited to relevant experience, education, job-related skills, and internal equity.  

Brookfield Properties is an equal opportunity employer, and we foster an inviting, inclusive and collaborative environment. We may use AI to assist in our search to identify the best candidate.

Position Opening Reason:

New PositionWe are proud to create a diverse environment and are proud to be an equal opportunity employer. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

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