Director, Program Management

What is the Opportunity?

As a Director, Program Management you will be the primary Delivery Lead within the Compliance and Governance function, responsible for overseeing the management and resolution of Matters Requiring Attention (MRAs) for Cloud. You will play a critical role in ensuring that our cloud operations adhere to regulatory requirements and internal risk and compliance standards. This position requires a strategic thinker with strong leadership skills and a deep understanding of program management, cloud technologies, risk management, and compliance frameworks. Additionally, you will develop a programmatic approach to delivering risk and compliance projects, control automation, and Key Risk Indicators (KRIs).

What will you do?

• Lead the identification, assessment, and resolution of MRAs/MRIAs related to cloud initiatives and collaborate with other programs to close non-cloud owned MRAs.

• Plan and execute projects/programs with a high level of complexity and uncertainty, including managing project scope, requirements change, multiple and competing demands, and priorities as well as determining and conveying impact on budget, time and risk using appropriate fact-based metrics and assumptions.

• Develop and implement action plans to address MRAs, ensuring timely and effective resolution.

• Collaborate with cross-functional teams to ensure MRAs are managed in accordance with regulatory requirements and internal policies.

• Manages project communications including status reports to executives, stakeholders, business units, vendors, project team, etc. Provides senior management with timely updates on project issues. Identifies resources and skills required.

• Communicate effectively with senior management, regulatory bodies, and other stakeholders to provide updates on MRA status and resolution efforts.

• Foster strong relationships with key stakeholders to ensure alignment on risk and compliance objectives.

• Promote a culture of risk awareness and compliance within the cloud team. Drive continuous improvement initiatives to enhance the effectiveness of risk and compliance processes.

What do you need to succeed?

Must have:

• Bachelor’s degree or college level equivalent in Information Technology, Computer Science, Risk Management, Business Management or a related field.

• Minimum of 8 years of experience in project management, risk management, compliance, or a related field, with a focus on IT with relevant industry certifications (e.g., PMP, Agile, Change Management, etc)

• Proven experience in managing complex, multi-workstream, enterprise-wide IT transformation projects.

• Advanced program management skills including program leadership, schedule management; change management, status management, risk, and issue management, financial and benefits management, stakeholder management.

• Expert facilitation skills, able to keep teams focused and engaged, resolve conflict, and solve problems as a team.

Nice to have:

• Experience with control frameworks (e.g., CSA, NIST, Custom) and/or Regulatory Audits.

• An understanding of the complex, regulatory landscape for Financial Sector Institutions in Canada.

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

#LI-POST

Job Skills

Adaptability, Agile Methodology, Budgeting, Cloud Computing, Collaborating, Cross-Functional Teamwork, Cross-Team Collaboration, Decision Making, Implementation, Information Technology (IT) Projects, Information Technology Security, IT Project Planning, Leading Project Teams, Long Term Planning, Program Management, Program Project Management, Project Management, Project Scope Development, Resource Management, Risk Compliance, Stakeholder Management, Status Management, Team Management, Vision Alignment

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-01-132026-02-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.