Director Program Business Operations - Program in Physical Therapy

Scheduled Hours

40

Position Summary

Serves as a primary administrative leader and agent for the top organizational leader. Directs financial well-being of the Program and delivers effective leadership and decision making to drive the desired results. Plans, develops and directs comprehensive strategic development for the operational and administrative aspects of the Program in Physical Therapy including, but not limited to, finance/accounting, planning, human resources, operations, space/facilities, science labs and special projects. Organizational top leader will bring new initiatives to the department that will need strategic guidance and effective deployment to move the Program into a new and advanced operational excellence that this role will help lead. Solves problems of a highly complex nature. Directs multiple layers of management and individual contributors.

Job Description

Primary Duties & Responsibilities:

Leadership and Strategy

• Provides complex strategic advice and recommendations on significant matters to the leadership for delivering the operational goals of the Program and the allocation of resources. 
• Leads the administration team of the Program and provides expert oversight of the operations of the Program. 
• Works with the leadership and Faculty to develop and oversee an operational strategy deployment to deliver the clinical, research and education missions of the Program. 
• Establishes work flows and processes utilizing systems and analytics for efficient management of the entire operation.  Provides creative solutions and strategies to meet the goals of evolving workplace demands.
• Anticipates challenges and help position the organization to meet those challenges within the current funding environment.
• Leads inter-Departmental interactions of an operational nature, building strong and productive relationships with colleagues in other Departments/Divisions across the university.
• Represents the Program at administration and finance meetings within the School of Medicine. Role may at times include the Program’s relocation, expansion or remodeling to the facilities.

Financial/Grants Leadership 

• Forecasts Program results and prepares a Program plan on annual basis as well as long-term planning of a subsequent four- to five-year period. 
• Assists the organization’s top leader with the production of a long-range strategic plan and updates plan annually. 
• Prepares an annual budget based on Program plan. 
• Oversees all funding administration of grants from application to the submission of the financial disclosure statement. 
• Manages all departmental accounts according to various uses, regulation and guidelines, including, but not limited to, general fund allocation, endowments, tuition revenue & clinical revenue where applicable, license/royalty income, gift accounts, alteration/renovation, start up and various PI accounts, recharge facilities, reallocation of overhead, scholarships and contracts. 
• Provides faculty with timely account status information and expense projections. 
• Provides faculty financial profiles for organization’s top leader. 
• Reviews data provided by Central Administration for accuracy and makes recommendations.  
• Interprets such data and, if appropriate, determines how to apply the data to the Program. 
• Oversees approval of expenditures on all accounts.

Personnel Management

• Develops an outstanding workplace culture of excellence. 
• Provides a vision for staff allocation to deliver the operational plan of the Program. 
• Ensures an appropriate level of expertise across all areas of administration and operations and assesses needs and responds to these through appropriate management of personnel and resources. 
• Oversees effective recruitment, selection, hiring, evaluating, promoting, disciplinary action and any terminations of all administrative and support staff of the department. 
• Supervises administrative staff and may supervise some support staff.  Provides counsel to supervisors and principal investigators on all matters referenced above. 
• Assists/directs employees on matters of policy, procedure, routine activity, problem solving, benefits, etc.

Strategic Operations Management

• Oversees all administrative operations of the Program including but not limited to grants, management, payroll, purchasing, marketing, clinical practice operations, administrative support, computer systems and support operations such as stockroom, shop services, glass washing and media preparation services, package and mail delivery and maintenance. 
• Responsible for departmental procedure and policy development. 
• Ensures compliance with WashU, agency and federal, state and local requirements/guidelines. 
• Responds to internal and external audits. 
• Oversees maintenance of asset records.

Space/Facilities Planning and Management

• Oversees all Program construction and renovations. 
• Establishes budget, identifies funding sources, sets up accounts, monitors and approves expenditures, oversees project development and progress. 
• Manages department space. 
• Performs annual space analysis, makes recommendations to the organization’s leaders upon request for potential usage and optimization. 
• Maintains accurate and current floor plans and square footage accounting. 
• Identifies alternate space or spaces for expansion of existing or new activities. 
• Oversees facilities general up-keep and maintenance.

Education Division

• Oversees tuition, academic financial transactions, reporting and collections for the DPT Program.

Other Functions

• Serves on various WashU Medicine and/or university committees both on a volunteer and/or request basis. 
• Performs other activities as may be assigned by the organization’s top leader.

Working Conditions:

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or a table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree

Certifications /Professional Licenses :

No specific certification/professional license is required for this position.

Work Experience:

Managerial (7 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

M.B.A. - Master of Business Administration, M.H.A. - Master of Health Administration

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Academic Administration, Analytics, Asset Management, Audit Management, Budget Management, Budget Preparation, Clinical Administration, Confidentiality, Cross-Departmental Collaboration, Facilities Development, Financial Acumen, Financial Management, Forecasting, Grant Administration, Human Resources (HR), Leadership, New Initiatives, Operational Expertise, Policy Development, Preparation of Financial Reports, Research Administration, Space Management, Strategic Planning, Team Culture, Workplace Culture

Grade

G00

Questions

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Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.