Director Product Owner - MuleSoft

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Senior MuleSoft Product Owner serves as the strategic leader for technology teams delivering integration solutions that enable critical business capabilities across a major function, department, or value stream. This role drives the vision and execution of MuleSoft-based products and services, ensuring they deliver measurable business value and align with enterprise objectives.With a strong customer-centric mindset, you will collaborate with senior business stakeholders to define and maintain a product roadmap that advances organizational goals and maximizes value creation. You will champion API-led connectivity principles, guide integration strategies, and ensure seamless interoperability across systems.This role requires deep expertise in MuleSoft Anypoint Platform, API-led architecture, and agile product management, combined with strong leadership and communication skills to influence at all levels.

What you will do

• Lead the growth and scaling of the Webster Bank integration platform - MuleSoft
• Collaborate with stakeholders and management to establish a clear product vision and strategic roadmap, ensuring the development team understands the product's purpose and goals
• Customer Centricity and understanding customer needs – as the representative (Voice) of the customer, continually leverage market research and trends to be able to provide best customer value.
• Translate high-level strategic goals and features into detailed user stories and acceptance criteria that the development team can clearly understand and implement
• Own, build, refine, and prioritize the product backlog (a dynamic "to-do" list of features, enhancements, and fixes) based on business value, urgency, and customer needs
• Represent the end user to explain/clarify the requirements to the scrum team and provide feedback on the stories developed
• Lead the planning and delivery of major initiatives
• Participating in Scrum meetings and product sprints
• Make prioritization calls with a goal of ensuring the team remains focused on highest value add activities
• Define the goals of Sprints and Releases in coordination with the Scrum Master and Release Manager
• Define clear work goals in line with business goals and establish departmental priorities and expectations.
• Assure IT performance metrics are achieved for the reliability and stability of key platforms and systems.
• Identify and initiate work process and tool improvements that lead to increased productivity.
• Liaise with senior management and provide reports/updates related to department performance as requested.

Skills and Abilities

• IT Product Owner background
• Able to build successful relationships with all levels of staff and management
• Experience in product management lifecycle
• In-depth knowledge of Scrum and Agile Software Development Methodology
• Excellent oral and written communication, including presentation skills
• Ability to work with large teams and a variety of people, including users, product development team members and management team members
• Always available to the Scrum Team eliminating sprint delays
• Subject matter expertise in MuleSoft a plus

Education Qualifications

• H.S. Diploma or General Education Degree (GED) required
• Advanced degree strongly preferred

Experience Qualifications

• 5-7 years of complex software development experience, 5 of which were in a supervisory capacity required
• 3-4 years experience managing teams supporting their assigned business domain required

Licenses and Certifications

• Certified Scrum Product Owner preferred

The estimated salary range for this position is $130,000.00 to $163,000.00. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.