Collaborate with customers, team members, and outside influencers to identify and drive the strategic vision and delivery of innovative new products/product lines to keep the business relevant and competitive. Implement goals, objectives, and work standards for the department
Execute strategic plans and product roadmap by providing direction to the product development team for product evolution and priorities, ensuring that the experience gained from external market activities, usage analysis, competitive response, and market research is reflected in future product releases
Translate product strategy into detailed requirements. Define high level customer requirements for the entire customer experience including product features and functions, target markets, and pricing
Understand metrics/dashboards that drive an environment and culture of continuous improvement. Assess the success of products and features and determine necessary enhancements
Develop and evaluate pricing strategies and structures
Conduct market research surveys and customer/prospect visits to understand and specific business requirements for target market segments. Compiles and evaluates research on the market's product requirements and identifies enhancements to current features and functionality
Lead and participate in strategy and long-range planning meetings and provide advice and guidance on direction of product vision
Plan, organize, administer, review, and evaluate the activities of professional, technical, and office support staff
Direct the selection of staff and provides for their training and professional development to maintain effective morale, productivity, and discipline
Administer budget for department
WHAT YOU’LL BRING
Bachelor's degree or equivalent combination of education and experience
Advanced degree preferred
8+ years’ experience in marketing and product management roles
8+ years progressive management experience
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Experience in leading and developing strategic efforts in product development, requirements analysis, pricing, planning, competitive analysis, and financial planning and strategy
Strong interpersonal and communication skills with keen ability to explain complex concepts across the organization and to large audiences. Communicate the function’s vision and the department’s direction.
Possess and apply a broad knowledge of principles, practices, and procedures of particular field of specialization to the completion of complex projects
Deep understanding of metrics/dashboards that drive an environment and culture of continuous improvement
Possesses creativity, problem-solving, collaboration, critical thinking, team building, and presentation skills. Results oriented and solution thinking with time management and project management skills
Displays leadership skills, leads by example, drives employee commitment through actions, and empowers employees to reach their full potential
Ability to learn needs of a wide range of employees while driving team performance, monitoring results and appropriately allocating resources
Strong leadership presence with excellent communication skills and the ability to interact with stakeholders and all levels of management. Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business
High level of business acumen, strategic agility, influence outcomes and change, and negotiate for resources
Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met
Pay Range: $176,100- $198,700 annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.