Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Management - Commercial Strategy & Go-To-Market
Overview:
The Services team and solutions fuel growth for partners globally by providing cutting edge capabilities across Customer Acquisition and Engagement, Security Solutions, Business & Market Insights, and Open Banking. The Operational Intelligence (OI) pillar plays a critical role in helping customers understand, manage, and optimize the end to end payment lifecycle through data driven insights, reporting, and analytics at scale.
We are seeking an experienced Director of Product Management to join the Operational Intelligence Global Product Management team. This role is accountable for shaping and executing commercial strategy and go-to-market for our analytics-driven products across the payment lifecycle — translating customer needs and product capabilities into differentiated packaging, pricing, positioning, and successful launches.
You will lead pricing strategy and modeling, packaging, value articulation, and end-to-end go-to-market execution (positioning, sales enablement, launch planning, and commercialization governance). The role requires deep domain expertise in payments and monetization, strong cross-functional leadership, and the ability to translate complex product value into clear commercial outcomes.
Directors of Product Management in Business and Market insights will:
Build analytics driven products that help customers extract value from high volume, complex payments and operational data
Translate a deep understanding of our customers into actionable insights products and solutions that drive significant customer value
Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
Act as connectors across Product, Sales and Marketing, Technology, Finance, and Operations to ensure commercial, technical, and delivery success
Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
The Role:
Own the Payment Reconciliation Intelligence product strategy grounded in a strong understanding of the end-to-end payment lifecycle, including transaction processing, settlement, reconciliation, billing, and operational performance.
Identify and develop white space opportunities across operational reporting, analytics, and data delivery; translate customer pain points and market trends into scalable product initiatives.
Lead pricing strategy and modeling, including value-based pricing, packaging, monetization models, discounting/approval governance, and pricing performance management in partnership with Finance and Sales.
Own go-to-market strategy and execution, including positioning and messaging, competitive differentiation, launch planning, sales enablement, and partnership with Marketing on integrated commercialization plans.
Develop and maintain market and competitive intelligence to inform commercial strategy, target segments/use cases, and prioritize revenue growth levers.
Manage a portfolio of initiatives in parallel, applying strong project and program management discipline to prioritize, sequence, and deliver outcomes at scale.
Partner closely with Technology and Data teams to deliver large scale data and reporting solutions, ensuring feasibility, performance, and reliability.
Define and track success metrics, including customer impact, adoption, revenue performance, and operational efficiency.
Collaborate with Finance on product P&L, covering forecasting, performance reviews, investment decisions, and budgeting.
Communicate product vision, priorities, and tradeoffs with clarity and executive presence across all organizational levels.
All About You
Proven success leading analytics, reporting, or data driven products in payments or financial services at scale.
Demonstrated ability to design and execute enterprise pricing strategy and commercialization plans, including pricing governance, packaging, and measurable revenue impact.
A creative problem solver who can navigate ambiguity and translate complexity into clear, market-ready solutions.
Strong financial and analytical skillset, with hands-on experience building pricing models, business cases, and scenario analyses (e.g., elasticity, sensitivity, and unit economics).
Proven track record owning positioning, messaging, and launch plans for B2B products, including building sales enablement assets and partnering effectively with Marketing.
Strong program and project management capabilities, with a track record of delivering multiple initiatives in parallel.
Demonstrated experience using business performance insights to drive prioritization, investment decisions, and execution focus across complex product portfolios.
Excellent communication, storytelling, and executive presence, with the ability to influence across functions.
Bachelor’s degree in business or equivalent experience; MBA preferred.
Demonstrated success in leading end-to-end execution of cross-functional initiatives, with strong prioritization skills.
Technical & Domain Expertise
Strong understanding of payments systems, data flows, and system architecture across the full transaction lifecycle.
Advanced comfort with data analytics, reporting platforms, and large volume data delivery (Advanced excel, BI tools such as Tableau, Power BI required; SQL proficiency and big data environments a strong plus).
Experience partnering with engineering and data teams on technical tradeoffs, dependencies, and delivery sequencing.
Familiarity with cloud based and SaaS analytics platforms (AWS, GCP, Azure preferred).
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $156,000 - $265,000 USD