Director, Product Account Executive II

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Product Account Executive II

What does a successful Director, Product Account Executive II do?
At Fiserv, the Director, Product Account Executive II will lead a team that brings payments and commerce solutions to strategic enterprise clients, driving revenue, retention, and market expansion for Fiserv. You will partner with product, engineering, and go‑to‑market teams to shape offerings that solve complex client needs and accelerate adoption. This role focuses on scaling account strategy, commercial execution, and compliance alignment across large, multi‑year engagements.

What you’ll do:

• Define and execute regional and enterprise account strategies to achieve revenue, renewal, and expansion targets for payment and fintech products.
• Lead the Product Account Executive organization, setting quota, territories, and performance metrics; oversee hiring and staffing for the team.
• Drive cross-functional GTM initiatives with Product, Marketing, Engineering, Client Success, Legal, and Finance to align roadmap, pricing, and launch activities.
• Own complex sales cycles including RFP responses, procurement, procurement integration, and multi‑product enterprise contracts.
• Negotiate commercial terms and contract structures in partnership with Legal and Finance to maximize margin while mitigating risk.
• Monitor market, competitive, and regulatory changes to inform product positioning and compliance activities.
• Manage post‑sale adoption handoffs and renewal strategies with Client Success and Implementation to maximize lifetime value.

Experience you’ll need to have:

• Experience in enterprise SaaS product go‑to‑market and product strategy for payments, financial services, or fintech platforms.
• Experience in strategic account management and enterprise sales with proven success selling to C‑level stakeholders and closing multi‑year agreements.
• Experience with payments industry standards and compliance, including PCI DSS and NACHA.
• Experience with CRM and sales platforms, specifically Salesforce (Sales Cloud) and Salesforce CPQ.
• Experience in contract negotiation, pricing strategy, and commercial deal structuring for enterprise agreements.
• Bachelor's degree in Finance, Technology, Business Administration, or related discipline.

Travel:

• Approximately 50% travel off-site or to other office locations is expected.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.