Director, Procurement Platforms Enablement

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As a seasoned leader in Procurement technology, you will oversee, support, and optimize SaaS platform initiatives to ensure CIBC’s business goals are met. As the Director, Procurement Platforms Enablement, you will exercise independent judgment and provide leadership in business consulting, information architecture, and project delivery for a growing team. Your mandate includes developing and sustaining relationships across CIBC, negotiating and influencing opinion, and driving innovation in platform administration. You will provide sophisticated analysis of complex business information and make comprehensive recommendations to executives and business leaders. Team building and enablement are key responsibilities, as your team is expected to grow over the next few years.

You will be central to scaling advanced SaaS technologies, integrating platforms with enterprise systems, and ensuring operational excellence and compliance. If you are passionate about transforming procurement with technology, data, and world-class operating discipline, this role is built for you.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Technical expertise - Deep understanding of cloud computing models (IaaS, PaaS, SaaS) and providers (AWS, Azure, Google Cloud). Experience integrating SaaS platforms with other enterprise systems (e.g., ERP, CRM). Expertise in SaaS security protocols, data privacy regulations (e.g., GDPR, SOC 2), and risk management. Skills in monitoring, tuning, and scaling SaaS applications for reliability and efficiency. Proficiency in managing and securing APIs for third-party integrations. Deep familiarity and proficiency with market leading S2P / Procurement applications and intake, workflow and orchestration tools such as Coupa, Zip, Ariba, etc.

• Leadership and Strategy - Motivate, coach, and develop your team to ensure high performance and growth. Provide specialized counsel to staff in resolving complex issues and create a positive, inclusive workplace. Ability to align SaaS platform administration with organizational business goals. Skilled in leading platform migrations, upgrades, and adoption of new technologies. Experience negotiating contracts, managing relationships, and evaluating SaaS vendors. Ability to forecast, manage, and optimize SaaS spending.
• Operational Excellence - Strong skills in responding to outages, troubleshooting issues, and implementing root cause analysis. Experience in provisioning, access control, and managing user roles across platforms. Ability to define, measure, and report on platform SLAs and KPIs.
• Communication and Collaboration - Skilled at translating technical concepts for non-technical audiences and engaging with business leaders. Ability to work with IT, security, compliance, and business teams to ensure platform alignment. Experience developing training materials and programs for end users and administrators.
• Continuous Improvement - Staying up-to-date with SaaS trends, emerging technologies, and best practices, especially in the Procurement, S2P and Third Party Management space. Identifying and implementing improvements to platform administration processes.

Who You Are

• You are an experienced professional with 10–15+ years in SaaS platform administration, Procurement technology, or enterprise IT in global organizations. You have demonstrated success in leading platform operations, digital transformation, and technology adoption in highly regulated environments.
• You are a bold and accountable leader with strong people management skills. You have experience developing and implementing strategic team goals, coaching employees, and driving successful team performance.
• You have the ability to work effectively with a wide range of stakeholders, both internally and externally, to drive transformational change initiatives.
• You are an innovative and conceptual thinker with advanced analytical interpretation, problem solving abilities, and a strong ability to develop compelling vision to support strategic objectives.
• You're driven by collective success and understand the power of an inclusive team that brings a shared vision to life.
• Values matter to you. You bring your real self to work and you live our values—trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 14th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Thinking, Domain Knowledge, General Data Protection Regulation (GDPR), Process Design, Python (Programming Language), Technical Writing