Director, Premises & Business Continuity Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

As Director, Premises & Business Continuity Management, you will play a pivotal role in supporting the day-to-day management of business recovery plans and the planning process for Capital Markets Canada. You will oversee project management for Toronto premises and provide strategic leadership on premises-related matters across Capital Markets’ Canadian regional offices. In addition, you will guide and train team members, empowering them to achieve departmental goals and successfully deliver on key initiatives and projects. Your collaborative approach and expertise will help drive operational excellence and support the ongoing success of the organization.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How You'll Succeed

• Premises Management & Workplace Support: You oversee day-to-day workplace operations for Toronto premises and provide support to regional offices across Canada. You manage renovation projects, partner with Corporate Services to optimize costs, and ensure minimal disruption to business activities. You conduct security access reviews, coordinate employee moves, and communicate key updates to ensure a smooth and secure workplace experience. As required, you will support the events department with tasks relating to CIBC Capital Markets events.

• Business Continuity: You support the development and maintenance of business continuity plans for Capital Markets Canada, ensuring all key milestones are met. You collaborate with stakeholders to review dependencies, assess risks, and lead operational tests. You ensure plans are integrated, support management during disruptions, and actively participate in both local and bank-wide continuity initiatives.

• Health & Safety Committee: You will lead and schedule regular Health & Safety meetings, document and share minutes, and conduct monthly workplace safety inspections. You’ll coordinate annual first aid and defibrillator training, maintain certification records, and support regional offices across Canada. You will escalate unresolved issues as needed, represent Capital Markets Canada on the Policy Committee, communicate key updates, and contribute to audits, projects, and initiatives. Your leadership fosters a culture of safety, collaboration, and employee engagement.
   

Who You Are

• You have a post-secondary degree or equivalent relevant work experience.

• You have a minimum of 5 years’ experience in project management, operations, vendor management, or a related field, demonstrating adaptability and success in dynamic, fast-paced environments.

• You have strong knowledge of basic accounting principles for budget reporting.

• Your exceptional communication skills enable you to engage effectively with diverse lines of business and infrastructure groups. You excel at distilling complex information into clear, concise messages, ensuring team members receive only the most relevant details to drive seamless collaboration and successful execution across multiple stakeholders.

• You excel at driving the strategic direction of the group by proactively identifying and capitalizing on emerging trends and opportunities. Your forward-thinking mindset allows you to anticipate needs and address challenges before they arise. You consistently align team objectives with organizational goals, positioning the group for sustained growth and long-term success.

• You have a proven track record of delivering exceptional results and executing effectively in high-pressure, fast-paced environments. Your ability to remain focused, adaptable, and resilient enables you to consistently meet objectives and exceed expectations, even when faced with challenging deadlines and competing priorities.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. 

• You can establish and implement key processes. You proactively initiate design and development to address organizational needs. You continuously seek opportunities to improve and refine existing processes, enhancing efficiency and effectiveness to support business objectives and drive operational excellence.

• You have strong leadership skills and excel at building effective relationships. You work with a diverse range of internal and external stakeholders. Your collaborative approach enables you to align interests, foster teamwork, and drive results across multiple functions and organizational levels. You are adept at influencing and guiding others to achieve shared objectives while maintaining a positive and inclusive work environment.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. 
  
  #LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 5th

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Business Processes, Capital Markets, Critical Thinking, Customer Experience (CX), Customer Service, Leadership, Long Term Planning, Project Management, Strategic Objectives