Director, People & Culture

The Director, People & Culture, JSK plays a pivotal role in supporting the key priorities of the People & Culture (P&C) function within the Japan and South Korea Operating Unit (JSK). Operating as a strategic business partner, this role focuses on providing targeted P&C support to functions and/or geographies. The Director will also oversee and ensure end-to-end compliance of CCJC with all global and local policies, procedures and legislations, through close collaboration with broader P&C team members. 

Working closely with the VP, People & Culture, as well as other P&C leaders, this position will drive initiatives that balance strategic priorities with effective project delivery and stakeholder support, contributing to a cohesive and engaging employee experience across the organization. 

Key Responsibilities: 

• Strategic Business Partnering: Partner with various function teams of the Japan and South Korea Operating Unit to build strategies that will engage people in delivering the organization’s vision. Provide insights on trends, barriers, risks, and opportunities that may impact the business. Partnered functions at the time of hiring are PACS, Finance and Strategy. (Subject to change in time)  

• Guidance and Coaching: Act as a trusted advisor, offering insights and guidance on people strategies that align with both short-term and long-term business priorities. Partner with leaders to implement initiatives that strengthen leadership capabilities, improve team dynamics, and develop workforce skills. Effectively influence stakeholders within and beyond the function concerning policies, procedures, and practices. Communicate regularly with internal and external parties, including senior executives, customers, and vendors. 

• Championing Company Culture: Support the alignment of organizational values with business practices by driving culture-shaping efforts within client groups. Engage leaders in reinforcing behaviors that foster inclusion, collaboration, and employee well-being. 

• Change Management: Enable client groups to build readiness for organizational change by planning and delivering tailored solutions. Provide leaders with tools and strategies to manage transitions effectively and ensure teams are prepared for transformation. 

• Talent Management: Partner with Centers-of-Excellence (COEs) to execute comprehensive talent recruitment, management, development, compensation, and performance management strategies. Build talent pipelines and ensure the alignment of performance management practices with regional priorities. 

• Global Collaboration: Align and collaborate with regional and global P&C leaders to integrate best practices and ensure consistency across initiatives when needed.  

• P&C Governance, Compliance and Operations: Ensure P&C operations comply with company policies, local regulations, and industry best practices in Japan. Leverage data and analytics to drive informed decision-making and measure the effectiveness and local compliance of P&C programs. Co-accountable for P&C services delivery for CCJC, working closely with our global Employee Experience Hub to drive a high-quality Associate Experience and fulfilling all regulatory requirements, including reporting and managing Labor audits by the local regulator.   

Qualifications & Requirements: 

• Education: Bachelor’s Degree and above 

• Experience: Minimum 10 years of experience in Human Resource Management, Organizational Development, or similar fields within a multinational organization.  

• Strong strategic and operational P&C capabilities, with demonstrated success in delivering business partnering and P&C projects. 

• Demonstrated ability to manage diverse and multiple stakeholders in a matrix and multicultural environment. 

• Experience with human capital processes, including talent management, organizational design, change management, and leadership development. 

• Solid project management skills, with experience managing cross-functional initiatives and meeting clear deliverables. 

• Excellent interpersonal, communication, and influencing skills, with the ability to work effectively at all levels in the organization.  

• Japanese language proficiency at a fluent level, with ability to interact with Labor Office officials.