Director, Partner Acceleration

So, what’s the role all about?

The Director, Partner Executive is responsible for implementing NICE’s cohesive business development strategy to drive profitable growth through our Commercial Global System Integrator partner ecosystem. The right candidate will drive sales opportunities, marketing campaigns and partner enablement to ignite growth within existing NICE partnerships. 

The Director, Partner Executive will work closely with cross-functional leadership teams to execute on corporate strategy for new growth in the commercial enterprise market. Your goal will be to drive expansion with partners by leveraging your expertise in and knowledge of channel partner management, Global System Integrators, and cloud & digital transformation with NICE’s digital channels and Contact Center as a Service offerings.   

How will you make an impact?  

• Expert level account management and global systems integration methods
• Expert level Account Management of Clients using specialized component subsystems ex: (hardware, software, networking and storage products)
• Identify, shape and execute large, complex deals 
• Responsible for architecting GSI multivendor solutions into a whole and ensuring that those subsystems function together
• Collaborate with and support NiCE Partner Alliance Leaders on their partnership growth initiatives
• Effectively build and manage ongoing relationships with GSI partner executives, sales and client account teams
• Assist with partner training and enablement
• Build and manage relationships with NiCE regional sales teams, ensuring they understand the value of your partners and how we jointly GTM
• Lead efforts to scale our partner sales activities, including pipeline generation and management
• Engage with clients onsite to establish various use cases and quantify the value behind them
• Support sales to accelerate and close their GSI partner opportunities
• Hold in-depth, value-oriented conversations with CXOs, enterprise architects, and line-of-business users

You will have an advantage if you can:

• Develop and improve processes to drive greater sales efficiency by aligning with other functions (marketing, sales engineering, legal) to reduce cost and remove delays
• Understand the overall sales process and details of each stage to be a trusted advisor and provide insight and strategies to increase win rates, productivity, and profitability of sales through the opportunity process
• Review and drive our customer segmentation strategy to analyze and understand where our sweet spots are, identify what accounts we want to target and oversee the rollout process
• Design, build and manage a deal desk that expedites non-standard or complex deals and supports the RFP process
• Align planning and strategy for forecasting, budgeting, and sales org structure with corporate and regional objectives
• Develop and improve sales intelligence by monitoring data quality, identifying relevant metrics, and producing streamlined reports across the entire buyer's journey, which provide insight into bottlenecks or barriers to greater sales performance 

Have you got what it takes? 

• 10+ years of technology sales experience
• 5+ Years working with GSI (Global Systems Integrator) partner channel sales
• 5+ years previous experience in contact center software or associated industry
• Proven success in executing large, complex deals 
• Enterprise business and financial modeling experience for GSI solutions
• Experience dealing with enterprise level opportunities (7-figure contract values). 
• Travel up to 30% of the time