Director of Training Outreach

Compensation Range:

Annual Salary: $79,930.00 - $107,900.00

Position Summary

The Director of Training Outreach (DTO) works in collaboration with all training programs within JFKSOPSS to ensure there are geographically accessible training site opportunities for all students. The Director may also oversee specific funded initiatives, such as workforce development or behavioral health internship programs, ensuring that all associated training sites, data reporting, and partnership activities align with program, state, and accrediting body requirements. The DTO reports directly to the Senior Director of Clinical Training and will work with Operations staff, as well as faculty and directors from all training programs.

The DTO’s primary responsibility is assisting students in obtaining practicum placement at appropriate sites as defined by the academic program, state regulations, and relevant accrediting bodies. The Director will identify, grow, and participate in managing sites within all states in which the academic programs are offered, including management of contracts and documentation. The Director will solicit training sites, meet with training Directors and clinical supervisors, and work with Professional Training and academic programs in maintaining site contracts in alignment with program requirements. The DTO will work in collaboration with the program enrollment team and will assess geographic site needs of students in all training programs on an ongoing basis.  The Director will be knowledgeable with the various technology systems utilized by the clinical training team (e.g., ELC, JotForm, Acuity, Zoom, CRM, etc.) and provide timely and accurate administration of required processes and protocols. Further, the Director will ensure timely responses are provided to all email correspondence. The Director will also work directly with students in preparation to apply to sites to facilitate students’ success in their training. The Director also provides leadership for Community Services which provide placements for JFKSOPSS students.

Essential Functions:

• Work directly with JFK Operations staff, Program Directors, Directors of Clinical/Applied Training, Department Chairs, and Department Faculty to facilitate a smooth site acquisition process and transition into clinical/professional/applied training courses.
• Oversee the review of evaluations and feedback from students as it relates to their process in acquiring a training site.  
• Search for, identify, evaluate, and solicit site partners across the nation based on enrollment data gathered for each JFKSOPPS training program.
• Leads and coordinates special initiatives or funded projects related to clinical training outreach, including development, implementation, partner engagement, data reporting, and continuous improvement, in alignment with institutional, accreditation, and program standards. Ensure student placements meet all requirements for the relevant programs, state, and accrediting bodies.
• Work within the ELC platform in management of site documentation.
• Address all email and outreach communications within a 1–2-day business period.
• Supports and coordinates with school and program leadership on accreditation reviews.
• Manages review of non-standard clinical placement agreements (i.e., MOUs), including communication with appropriate internal and external stakeholders in collaboration with the Senior Director of Clinical Training.
• Maintains professional communication with students, local sites, and local supervisors.
• Provides regular opportunities to offer academic guidance to individual JFKSOPSS students on training process and placements and any problems/concerns that they encounter related to securing a training site.
• Collaborates and coordinates with Senior Director and other internal stakeholders on appropriate data collection, analysis, evaluation, and dissemination of reports including the regular evaluation of the students’ training experience quality consistent with the role.
• Provides leadership for Community Services in Northern California [Michael G Harris Community Counseling Program (CCP), National University Community Counseling Center, Psychological Assessment Clinic (PAC)] and/or Southern California (clinical services for the ENLACES Community Counseling Program, ELEVATE program, and future clinical services which provide placements for JFKSOPSS students)
• Collaborate with training directors and other academic program personnel as needed.
• Participates in administrative meetings and project teams as requested.
• Completes all other tasks and/or projects as assigned. 

Supervisory Responsibilities: Direct reports may include and are not limited to Manager / Associate Director of Clinical Services and other specialized staff roles.

Supervisory duties to include:

• Screens applications, interviews candidates, and recommends individuals for hiring.
• Trains and assigns work to new and continuing employees.
• Delegates tasks and provides effective direction to team members to produce substantial business results.
• Independently conducts frequent performance feedback weekly, quarterly, and annually, to include annual performance evaluations.
• Makes recommendations for salary increases, merit increases and reclassifications.
• In conjunction with HR, determines corrective action as needed for direct reports.

Requirements:

Education & Experience:

• Master’s degree in clinical psychology, counseling or similar behavioral sciences discipline required (e.g. MFT, MSW, PCC, CMHC etc.).  
• 3+ years of experience in any state as a clinical therapist (e.g. LMFT, LCSW, LPCC, licensed clinical psychologist, etc.) required; 5+ years preferred.
• Excellent networking and professional communication skills required.
• Clinical supervision experience strongly preferred.
• Experience working in a technology-driven enterprise preferred.
• All skills, abilities and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

• Ability to participate as an active team member of the team and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
• Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
• Strong demonstrated ability to support and advise students.
• Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. 
• Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
• Working knowledge, principles, and practices of office management/systems within a higher education environment, preferred. Demonstrates an understanding of underlying organizational issues.
• Ability to drive towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals, and objectives.
• Solid interpersonal and networking skills and the ability to appropriately communicate with a wide range of individuals in a diverse community. Ability to communicate effectively orally and in writing.
• Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
• Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook. Experience using Student Information System (SIS) such as SOAR/Peoplesoft systems.
• Ability to learn new technology systems independently.

Location: Hybrid. San Diego residence required.

Travel: Travel required as necessary, may include site visits, Bay Area community services program visits, quarterly college/school meetings, commencement, and conferences.

#LI-Onsite

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.