About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Summary:
JSSI is seeking a Director of Product – Salesforce & Enterprise Platforms to provide senior product leadership across our Salesforce ecosystem and closely integrated platforms (including AvSight and other enterprise systems). This role is responsible for owning the product vision, roadmap, and execution for Salesforce as a core enterprise platform, while leading and developing a team of Product Managers, Business Analysts, and Systems Administrators.
This is a high‑impact, senior role designed for an experienced product leader who can balance day‑to‑day operational excellence with strategic platform transformation. The Director will play a central role in stabilizing and optimizing the current Salesforce environment while leading a broader Salesforce revamp and modernization program in close partnership with business, technology, and executive stakeholders.
The role reports into senior Product leadership and works closely with IT, Engineering, Data, and business leaders across Sales, Operations, Finance, Client Services, and Marketing.