Director of Product Management, EIAM – Agentic AI Identity (Global Security)

What is the opportunity?

The Director of Product Management, EIAM – Agentic AI Identity, is responsible for defining and executing the product strategy to integrate Agentic AI capabilities across the Enterprise Identity and Access Management (EIAM) platform and RBC's broader AI/controls ecosystem. This role bridge’s identity governance, access management, and emerging AI technologies to deliver intelligent, autonomous identity solutions that reduce risk and enhance operational efficiency.

Agentic AI in IAM is pivotal to RBC’s ability to scale secure, intelligent identity governance in an increasingly complex threat landscape. As financial services face mounting regulatory pressure, evolving cyber threats, and the operational burden of managing access across thousands of systems and users, this role bridges the gap between cutting-edge AI innovation and enterprise security fundamentals. By embedding Agentic AI into identity and access management, this leader will drive dramatic improvements in risk detection, operational efficiency, and compliance—transforming identity governance from a manual, reactive function into an autonomous, intelligent system. This directly supports RBC’s strategic imperative to modernize its technology infrastructure while maintaining the trust and security that customers and regulators demand.

What will you do?

EIAM Product Management 

• Own product strategy and roadmap for core EIAM capabilities: User and Role Management, Authentication, Authorization, Privileged Access Management (PAM), and Identity and Access Reporting 

• Define and prioritize enhancements that leverage Agentic AI to automate identity workflows, accelerate onboarding/offboarding, and improve real-time risk assessment 

• Collaborate with engineering and architecture teams to translate AI capabilities into scalable EIAM solutions 

• Ensure compliance with regulatory requirements (FRB, Part 30, OSFI) throughout AI-enhanced features 

Agentic AI & Controls Strategy 

• Lead RBC-wide AI controls product management, establishing governance frameworks for responsible AI deployment 

• Define policy information point (PIP) requirements to enable real-time identity risk scoring and Just-In-Time (JIT) access decisions 

• Develop AI control taxonomies, audit trails, and explainability mechanisms to support risk and compliance teams 

• Partner with enterprise AI governance and risk teams to align EIAM AI enhancements with corporate AI policies 

Strategic Initiatives 

• Define vision for autonomous identity governance using AI agents (e.g., intelligent access provisioning, anomaly detection, policy enforcement) 

• Establish metrics and KPIs for AI-enhanced EIAM capabilities (e.g., onboarding time reduction, risk score accuracy, access review automation) 

• Identify and evaluate emerging AI/ML technologies applicable to identity and access management 

• Drive business case development for AI-enabled capabilities; quantify risk reduction and operational efficiency gains 

Cross-Functional Leadership 

• Lead product management working groups with Engineering, Architecture, Security, Compliance, and Business Stakeholders 

• Communicate product vision and progress to executive sponsors and business leaders 

• Manage external partnerships (vendors, consultants) for AI capabilities and best practice integration 

• Mentor product management team members on AI-augmented identity strategy 

What do you need to succeed?

Must-have

• 10+ years in product management, with minimum 5 years in Identity and Access Management (IAM/EIAM) 

• 5+ years of experience with AI/ML product strategy, GenAI, or Agentic AI concepts 

• Deep expertise in core EIAM domains: user provisioning, authentication/authorization, PAM, and identity analytics 

• Strong understanding of banking/financial services regulatory landscape (FRB, Part 30, OSFI, Basel, GLBA) 

• Demonstrated ability to lead cross-functional teams in complex, matrix environments 

• Proficiency in translating technical AI concepts into business value propositions and product requirements 

• Experience with agile/scrum product delivery and automation frameworks 

Nice-to-have

• Background in cybersecurity, identity governance, or GRC (Governance, Risk, Compliance) 

• Experience with Zero Trust Architecture and Just-In-Time Access models 

• Familiarity with RBC's technology stack, identity platforms, or enterprise systems 

• Knowledge of AI/ML operations (MLOps), model governance, and explainable AI (XAI) 

• Experience with policy engines or policy information points (PIPs) 

• Track record of delivering enterprise SaaS or identity platform products 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities  
• Access to a variety of job opportunities across business

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Job Skills

Agile Methodology, Agile Product Development, Change Management, Coaching Others, Communication, Decision Making, Long Term Planning, Software Product Management, Software Quality Assurance (SQA), Time Management

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-04-172026-05-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.