Director of Product Design, RBCx

What is the opportunity?

RBCx is seeking a Director of Product Design to lead the development and execution of digital product design strategies that drive innovation, enhance user experiences, and achieve business goals. This is a strategic leadership role where you'll direct the management of multiple design teams, translate organizational objectives into compelling digital experiences, and set the creative direction for a dynamic area of the business.

This person will be asked to lead the creation of digital product roadmaps, oversee the design and delivery of complex digital experiences, mentor and develop design talent, and collaborate across the organization to identify opportunities for leveraging technology to drive growth. The ideal candidate combines deep design expertise with strategic thinking, strong people leadership skills, and a passion for innovation. You'll command the room in stakeholder presentations, inspire your teams by example, and introduce best practices that elevate the quality and impact of all work produced.

What will you do?

• Lead the creation and implementation of digital product roadmaps, collaborating with cross-functional teams to ensure alignment with strategic priorities and delivering innovative solutions that meet business and user needs
• Oversee the design and delivery of digital experiences, ensuring projects are completed on time, within budget, and in compliance with technical standards, while monitoring performance metrics to track value realization and engagement
• Provide mentorship and guidance to design teams, fostering skill development, innovation, and alignment with organizational objectives
• Manage digital product design initiatives of significant complexity, applying advanced technical expertise to solve abstract problems and making independent decisions across business units
• Make independent decisions on program, technical, and operational strategy for the department, providing leadership, coaching, and mentorship
• Drive innovation across areas of responsibility by identifying opportunities for operational improvements and solving highly complex problems related to digital product design
• Lead cross-functional collaboration efforts, fostering strong collaboration across product, tech, research and creative design
• Collaborate with senior leadership to identify opportunities for leveraging technology to enhance processes, solutions, and efficiencies
• Stay informed on emerging technologies and industry trends to inform product strategies and keep the team at the forefront of design innovation

What will you need to succeed?

• Extensive experience leading design teams across different skill sets
• Proven expertise in digital product design strategy, user experience design, and design systems
• Strong aesthetic skills with demonstrated knowledge of design core principles (typography, layout, composition, colour, etc.)
• Expert knowledge of design software and tools (Figma, Adobe Creative Suite, prototyping tools, etc.)
• Experience ideating and collaborating with product managers, engineers, marketers, researchers, and other cross-functional partners
• Demonstrated ability to think big-picture strategy, conceptualize innovative solutions, and translate strategic briefs into impactful designs
• Experience as a People Manager with a track record of developing and mentoring creative talent
• Strong communication and presentation skills; ability to effectively rationalize and present ideas to key stakeholders and senior business leaders
• Ability to embrace feedback, iterate continuously, and maintain high standards of craft
• Experience conducting research and executing experience design
• Ability to multitask and adapt in a fast-paced environment

Nice-to-Haves

• Experience building trusted partnerships with marketing, advertising, or design agencies
• Experience in start-up or scaled start-up environments
• Experience in front-end development, research, product, or creative design.

What’s in it for you?

We thrive on the challenge to be our best, and we work together to help our clients thrive and communities prosper. We care about each other and believe that achieving success is a goal shared across the organization

• A comprehensive Total Rewards Program including bonuses and flexible benefits

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in an agile, collaborative, progressive, and high-performing team

If you’re looking for more information about RBCx, visit our website or connect with us on Twitter and LinkedIn. #RBCx

Job Skills

Commercial Acumen, Content Strategy Development, Decision Making, Product Development Methodology, Product Services, User Experience (UX) Design, User Experience (UX) Research, User Interface (UI) Design

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-04-272026-05-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.