Director of Premium - Food & Beverage Hospitality | Etihad Park

THE ROLE

The Director of Premium Food & Beverage Hospitality oversees and manages all premium food and beverage operations within the designed venue of the New York City Football Club (NYCFC).

THE PROJECT

The New York City Football Club is a professional soccer club competing in Major League Soccer. The club is preparing to open its first-ever soccer-specific stadium, a state-of-the-art 25,000-seat venue at Etihad Park in Queens, New York. Scheduled to open for the 2027 season, the stadium will set a new standard for fan experience, with premium hospitality playing a central role in its design and offerings.

ESSENTIAL FUNCTIONS

• Manage all facets of premium food and beverage operations to achieve operational budgets, manage monthly P&L statements, and ensure that all financial reporting is accurate.
• Provide leadership, coaching, and mentorship to staff responsible for executing the premium business plan.
• Achieved planned costs in labor and COGS and work within budgeted guidelines.
• Develop annual operating budget and quarterly reviews vs plan.
• Provide quality service and excellent products while maintaining positive customer and client relations and prudent financial practices.
• Oversee monthly inventory for premium services operations.
• Accountable for establishing and maintaining proper safety and sanitation procedures as well as creating a working relationship with local health officials.
• Ensuring proper operational condition of all food service equipment, integration and implementation of technology for a smooth and seamless guest experience
• Work closely with subcontractors to ensure all operational needs are met, and the terms of contract are followed.
• Develop new concepts that best serve the desires of our guests and incorporate industry trends.
• Recruit, interview, hire, train and further the abilities of all event service staff.
• Practice safe work habits and complete company and venue safety and general compliance training. 
• Maintain a pleasant and collaborative attitude towards customers, co-workers, and management. 

• Adheres to the Legends Global and venue company policies. 
• Complete other duties assigned by management.
• Available to work none-traditional hours (Nights, Weekends & Holidays)
   

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
• Unwavering commitment to delivering a high level of customer and client service with demonstrated initiative, leadership and management skills
• Customer service oriented with the ability to interact with all levels of Legends and management
• Must be available to work extended hours due to business requirements including late nights, weekends and holidays
• Must be able to work in a team environment
• Experience with Appetize and NCR/Quest point-of-sales systems is required
• Knowledge of accounting policy and procedures is preferred
• Experience in a union work environment preferred.
• Must have sufficient mobility to perform tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games and major stadium events.

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree preferred with a minimum of 5-7 years of management experience in the contract foodservice industry, with at least 3 years in premium services or the equivalent, in a sports and entertainment venue.

COMPENSATION

Competitive salary range of $90,000 - $100,000 plus bonus potential commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site Etihad Park - Queens, NY

This role may require travel to other venues

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.