Major Responsibilities:
Responsible for coordinating the Pathway to ISU program, which includes but is not limited to:
• Working in Normal Hall on Indiana State University’s campus to develop close relationships with participants and staff and faculty working with participants
• Partnering with ISU’s Project Success Director
• Serving as a liaison between Ivy Tech and Indiana State (the institutions, as well as the staff, instructors and units responsible for the program)
• Facilitating monthly Pathway to ISU meetings with stakeholders from each campus
• Institutionalizing a case-management approach (data driven support provided to scaffold and move students forward; using an early alert system to intervene with individual students)
• Supervising study tables
• Evaluating the quality and effectiveness of the Pathway to ISU program (identifying elements of the program that are working, those that should be modified, those that should be jettisoned)
• Reporting to executive leadership and other constituencies (including but not limited to persistence, retention, transition, and graduation data—aggregated and disaggregated).
• Provide guidance and direction to Pathway to ISU applicants from first contact to enrollment through the completion of the first year.
• Coach and communicate to students and parents in the Pathway to ISU cohort.
• Assist students with FAFSA completion.
• In conjunction with campus stakeholders, develop an extensive communication plan to students and influencers.
• Work closely with the student success coach at Ivy Tech and the University College instructor at ISU to assure students are engaging with student success services early and often.
• In conjunction with the FA professionals, assist students in FA completion, refunds, and payments to ISU Residential Life.
• Provide 1:1 assistance with students.
• Track academic performance.
• Assure that student success strategies reflect the diversity and needs of students accepted into Pathway to ISU.
• Collaborate extensively with faculty and staff from ISU and Ivy Tech to minimize communication to students from a variety of individuals and concisely report details as needed to students.
• Utilize SLATE relationship management platform to increase conversion rate of applicants.
• Utilize Banner student system effectively to follow student transaction history.
• Understand clearly Residential Life programming and requirements.
• Communicate the Indiana Core Curriculum to applicants and track success of courses toward completion.
Conduct New Student Orientation in coordination with Indiana State University for each new cohort.
• Understand FERPA and the importance of professionalism to collaborate with both ISU and Ivy Tech in a complex program targeted toward a cohort of 50 students and their families.
• This position reports directly to the Vice-Chancellor for Enrollment and Student Success at Ivy Tech Community College – Terre Haute
Minimum Qualifications:
Bachelor’s degree required.
At least 3-5 years of K12 or higher education leadership experience
Success coaching and outstanding communication skills
Experience in CRM utilization and prior experience in an ERP platform a plus. Expertise in Microsoft office and other technology platforms essential.
Preferred Qualifications:
Master’s degree
Other Requirements:
Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the College students and employees.
Fully supports the College’s mission and strategic plan initiatives.
Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.
Other Overflow:
This position is grant funded by a partnership between Indiana State University and Ivy Tech Community College funded though December 2028.
BENEFITS OFFERED:
No waiting period to enroll in benefits.
Employer contribution to retirement plan.
Excellent benefits, including voluntary benefits: medical, dental, vision, retirement, life insurance, spouse/child life insurance, Short and Long-Term Disability Insurance, identity theft protection, accidental injury and illness, and more!
Paid time off: vacation, sick, volunteer, bereavement.
Paid holidays: 9 days plus winter break between December 25th and January 1st.
Free tuition at any Ivy Tech location for employee, spouse, and qualifying dependents.
Full time employees qualify for tuition assistance for higher education opportunities.
Professional Development opportunities.
Equal Opportunity Statement:
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age, or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech does not discriminate on the basis of sex, including sexual harassment, in its educational programs and activities, including employment and admissions. Questions regarding Title IX may be referred to the College’s Title IX Coordinator or to the U.S. Department of Education Office of Civil Rights.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.