Director of Network Operations

Job Posting Title

Director of Network Operations

Agency

090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV

Supervisory Organization

IS-Servers

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

As the Director of Network Operations with OMES you will enjoy:

• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
• A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Job Details

• Full-time 40-hour work weeks.
• Support the Information Services Division.
• Salary is based on education and experience.
• This is an on-site position located in Oklahoma City, OK.

Position Summary

The Director of Network Operations provides strategic leadership and operational oversight for the organization’s networking infrastructure, ensuring high availability, security, and scalability to support business objectives. This role drives innovation in network architecture, manages enterprise-level projects, and leads a high-performing team of networking professionals. The Director collaborates across departments to align networking capabilities with organizational goals and emerging technologies.

Key Responsibilities

Network Operations Oversight

• Monitor enterprise network performance, uptime, and reliability across all sites and cloud environments.
• Review alerts and incident reports from the Network Operations Center (NOC) and ensure timely resolution.
• Guarantee adherence to SLAs for network availability and performance.
• Direct and coordinate responses to outages, degradations, and critical incidents, including root cause analysis and remediation plans.

Team Leadership & Management

• Lead and mentor network engineers, architects, and support staff, fostering a culture of accountability and innovation.
• Conduct regular stand-ups and leadership meetings to align priorities and resource allocation.
• Review and approve work plans, change requests, and project timelines for accuracy and risk mitigation.
• Oversee staffing, succession planning, training programs, and performance evaluations to build a world-class networking team.

Infrastructure Planning & Maintenance

• Oversee lifecycle management of network hardware/software, including upgrades, patching, and capacity planning.
• Evaluate and approve network architecture changes to ensure scalability, security, and compliance.
• Maintain alignment with industry standards and regulatory requirements for network operations.

Strategic Planning & Budgeting

• Define and execute a multi-year networking strategy aligned with organizational objectives and digital transformation initiatives.
• Plan for future capacity, emerging technologies (e.g., SD-WAN, Zero Trust, cloud networking), and automation.
• Manage vendor relationships, negotiate contracts, and oversee procurement of networking services and equipment.
• Develop and manage the networking budget, ensuring cost optimization and ROI.

Security & Compliance

• Collaborate with cybersecurity teams to enforce network security policies and implement advanced threat protection.
• Ensure proper configuration and monitoring of firewalls, VPNs, intrusion detection/prevention systems, and segmentation.
• Participate in audits, risk assessments, and compliance reviews to maintain regulatory adherence.

Cross-Department Collaboration

• Partner with CIO/CTO, application teams, and business units to support enterprise initiatives such as cloud migrations and modernization projects.
• Provide technical leadership and input for enterprise architecture committees and governance boards.
• Communicate network strategy, risks, and performance updates to executive leadership and stakeholders.

Reporting & Documentation

• Establish and monitor KPIs for network performance, security posture, and operational efficiency.
• Review and present network performance metrics and strategic progress to senior leadership and board-level audiences.
• Maintain comprehensive documentation for network topology, policies, procedures, and disaster recovery plans.

Physical Demands and Work Environment

This position works in a comfortable office setting with a computer for a large percentage of the workday. The noise level in the work environment is usually mild. Occasional travel may be required.

Minimum Qualifications

Requirements include a bachelor’s degree in Computer Science, Information Technology, or a related field with 10 years of experience in an information technology field, 5 years of which must be in a managerial or supervisory capacity.

Preference will be given to candidates who possess

• Industry-recognized certifications, such as CCNP or CCIE, as well as security certifications, such as CCISSP and CISM.

• Deep knowledge of networking technologies (LAN/WAN, SD-WAN, SASE, Wi-Fi, firewalls, load balancers, VPNs, cloud networking).
• Familiarity with automation tools, network monitoring platforms, and cybersecurity frameworks.

About OMES

The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners’ goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.

OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

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