POSITION: Director of Food & Beverage
DEPARTMENT: Food & Beverage
REPORTS TO: General Manager & Regional Director of F&B
FLSA STATUS: Full-Time, Exempt
VENUE: The Oncenter
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
THE ROLE
The Director of Food & Beverage provides strategic leadership and hands-on operational oversight for all food and beverage operations at The Oncenter. This includes concessions, catering, menu development, financial performance, and staffing. This role is responsible for driving revenue, controlling costs, ensuring compliance, and delivering exceptional guest and client experiences across all events and daily operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead and oversee all food and beverage operations, including concessions, catering, and special events.
Develop and manage departmental budgets, forecasts, and financial performance, including revenue and expense tracking.
Analyze key performance metrics such as food sales, attendance, and labor costs to drive operational efficiency and cost control.
Plan and execute event operations, including scheduling, staffing, ordering, and post-event evaluations.
Establish and maintain operational standards to ensure consistency, quality, and exceptional guest service.
Ensure compliance with all local, state, and federal health, safety, and liquor regulations.
Inspect facilities and equipment to maintain regulatory compliance and operational readiness.
Supervise and develop Food & Beverage management staff, including performance management, coaching, and training.
Partner with Human Resources on hiring, onboarding, employee relations, and development initiatives.
Maintain positive employee and labor relations, including adherence to union contracts.
Oversee payroll processing and labor coordination, including working with temporary staffing agencies as needed.
Train and oversee nonprofit organizations (NPOs) operating concession stands.
Collaborate with finance and other departments to ensure alignment with company policies and operational goals.
Support business development efforts by identifying opportunities for new clients, partnerships, and revenue streams.
Promote food and beverage services to internal and external clients to drive account growth.
Participate in planning meetings and serve as a key stakeholder in event and operational strategy.
Perform other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Bachelor’s degree in Hospitality Management, Business Administration, Food & Beverage Management, or related field preferred.
Minimum 5 years of leadership experience in food and beverage operations within a large venue, arena, convention center, or hospitality environment.
Strong experience in budgeting, forecasting, labor management, and operational planning.
Experience with vendor management, purchasing, and contract negotiations preferred.
Experience working in union environment is a plus.
SKILLS AND ABILITIES
Strong leadership skills with the ability to motivate, develop, and manage teams.
Excellent communication and interpersonal skills across all levels of the organization.
Strong organizational and planning abilities with attention to detail.
Ability to work independently and make sound decisions in a fast-paced environment.
Customer-focused mindset with a commitment to delivering exceptional guest experiences.
Professional demeanor and appearance.
High level of initiative, accountability, and work ethic.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.
COMPENSATION
$80,000-$95,000 annually, commensurate with experience, plus a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid time off, and 401(k).
PHYSICAL DEMANDS
Ability to stand, walk, and move throughout the facility for more than 50% of workday.
Ability to lift up to 50 pounds and perform physical tasks such as bending, stooping, and pushing/pulling.
Ability to work in both indoor and outdoor environments as needed.
Regular use of a computer and office equipment.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodations for qualified individuals with disabilities in the application and hiring process. Legends Global is a VEVRAA Federal Contractor, encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply.