STVINC

Director of Fiber Engineering

Chicago, Illinois Full time

The Director of Fiber Engineering is accountable for overseeing local Telecom business development and operational activities necessary to achieve STV’s desired strategic and annual outcomes for the area.  These outcomes include targets and objectives for client relations, growth, project performance, efficiency and talent development. In addition to the above accountabilities, the Director of Fiber Engineering is responsible for:

Responsibilities:

  • Providing effective management of STV’s local business activities including selection of STV’s client mix and services offering, adding new clients, winning new work, execution of projects, hiring locally based personnel, resource planning and controlling overhead expenditure.

  • Representing STV with clients, the industry and the broader community across the Area.

  • Providing industry knowledge for creating and implementing plans that align with and achieve STV’s strategic plan objectives.

  • Maintaining close professional relationships with key people at client, teaming partner, industry and community organizations.

  • Acquire and maintain key vendor relationships aimed at providing turn-key services for STV Telecom clients.

  • Identifying, recruiting, and developing talent with the aim of growing the business and assuring a strong line of succession for key leadership roles in the local operation

  • Analyzing and understanding of client, business and industry issues that potentially affect STV’s business in the Area and for advising and implementing plans to position STV to capitalize on those trends.

  • Identifying, mentoring and training the next generation of future leaders to include the cross-training of current STV staff.

  • Assessing performance of the STV team members and taking action to rectify any shortfalls against expectations and to recognize and promote those of exceptional ability.

  • Establish standard operating procedures, permitting, and design templates designed to aid in STV’s growth in the Telecom market.

  • Being the subject matter expert on outside plant (OSP) services including design, permitting, and construction activities.   

  • Oversee local business performance and implementing timely measures to address adverse outcomes to assure financial goals are achieved.

  • Assuring the operation adheres to STV’s policies and procedures.

Required Skills and Abilities:

The Director of Fiber Engineering must exhibit outstanding leadership capabilities, impeccable integrity, a strategic mindset and unquestionably good judgement.  A successful Director takes pride in being held accountable, is highly motivated, is collaborative with a results-oriented style and leads by example. Inquisitive, collaborative, outgoing and driven are important characteristics of a successful Director. Other key attributes include:

  • Ability to assess the business environment, develop plans and clearly communicate them.

  • Excellent judgement to discern important factors affecting the business and to set priorities.

  • Ability to delegate to those best-positioned to efficiently deal with issues.

  • Being a recognized leader in the market and region having strong relationships with key clients.

  • Commitment to, and personal leadership of, the company’s commitments to DEI, H&S, quality and the ethical conduct of our business.

  • A minimum of 15 years of experience in the Telecom market sector in roles such as business development, operations management, project or engineering management.

Performance Measurement:

A successful Director excels in multiple facets of STV’s business including leadership, management and execution.  Performance is therefore measured on a mix of quantitative and qualitative factors as follows:

Quantitative Measures

  • Building a reputable and competitive business: $ won & $ hit rate.

  • Creating opportunities for employees: year on year service revenue growth.

  • Establishing and managing an efficient business: service revenue $ / total payroll $.

  • Exercising good commercial judgement and practices: DSO & overhead rate.

Qualitative Measures:

  • Exhibit the highest standards of leadership and collaboration: 360-degree reviews.

  • Represent STV in the community: personal involvement and leadership in relevant organizations.

  • Build an enduring operation: voluntary turnover & succession planning.

  • Assure provision of high-quality services: quality audits, repeat business, client feedback surveys.

Compensation Range:

$140,810.99 - $187,747.98

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.

STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off (16 days) • Paid Holidays (8 days) • Back-Up Dependent Care (up to 10 days per year) • Parental Leave (up to 80 hours) • Continuing Education Program • Professional Licensure and Society Memberships

STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV’s good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.