Director of External Communications

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.   
• Develop lasting relationships with great people.   
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Director of External Communications

As Director of Communications on the Communications and PR team, you’ll lead and support the development, implementation, and measurement of high-impact, integrated communications campaigns designed to protect and elevate Niagara’s business and brand across key audiences. In this highly-coveted role, you thrive in a fast-paced, matrixed environment and collaborate effectively across multiple business groups and geographies to develop communication strategies that shift perceptions and drive engagement. As a key leader within the organization, you’ll provide timely, strategic communications counsel to stakeholders at all levels, including senior leaders and subject matter experts. A strong passion for corporate communications and brand reputation is essential, as this role supports business continuity and leads critical issues and crisis response.

Essential Functions

• Working closely as a trusted expert with senior leaders, legal and operations teams to develop comprehensive communications plans from defining the situation, developing action plans, identifying deliverables, presenting results, measuring outcomes, and providing recommendations.
• Developing and implementing PR communications campaign materials—including key messages, press releases, Q&As, fact sheets, timelines, and presentations—to elevate Niagara’s corporate reputation in a fast-moving business environment.
• Driving daily communications initiatives, creating impactful content and managing media and stakeholder relationships to amplify the company’s visibility and champion the plastic packaging industry.
• Effectively leveraging a diverse range of communication platforms and mediums: including digital, social, traditional media, owned channels, and emerging technologies with tailored messaging and stories to reach, inform, and influence audiences.
• Preparedness for and leadership of communications planning and response during high-risk situations.
• Developing frameworks, tools, and training that enable consistent, clear, and effective communication externally.
• Own and continually evolve the company’s corporate reputation narrative to ensure all communications reflect our strategy and long-term vision.
• Playing a key leadership role in operationalizing best-in-class communications at Niagara.

Knowledge & Skills - Essential

• Bachelor’s degree and a preferred minimum of 10 years of advanced experience in consulting and working with senior leaders in the design, development, and execution of corporate issues management strategies and initiatives.
• Skilled in developing and executing corporate communications campaigns through close collaboration with multiple stakeholders and teams, with strong writing, editing, and storytelling skills and a keen understanding of tone, voice, and audience.
• Experience managing projects and programs end-to-end, from strategy and design through delivery and measurement of results.
• Excellent communication and facilitation skills with a proven track record of building strong relationships with senior stakeholders.
• Ability to think strategically, effectively manage time, prioritize tasks, work independently, and maintain confidentiality.
• Proven expertise in social and digital platforms, agency management and budget oversight.
• Proficiency with Microsoft Office applications (Word, Viva Engage, Excel, Outlook, PowerPoint)

Qualifications

• Minimum Qualifications:
  • 10+ Years  – Experience in Field or similar manufacturing environment
  • 10+ Years  – Experience in Position
  • 10+ Years  – Experience managing people/projects

              *experience may include a combination of work experience and education

Competencies

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Makes safety the number one priority
  • Keeps alert for safety issues and escalates immediately
  • Effectively prioritizes tasks based on department goals
  • Shows respect to others and confronts interpersonal issues directly
  • Prioritizes resolution of customer issues effectively
  • Responds promptly and honors commitments to internal and external customers
• InnovACT
  • Makes recommendations to continuously improve policies, methods, procedures, and/or products
  • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
  • Increases performance through greater efficiency
• Find a Way
  • Seeks to develop technical knowledge through learning from other experts
  • Understands interdepartmental impact of individual decisions and actions
  • Seeks solutions rather than placing blame
• Empowered to be Great
  • Consistently looks for ways to improve one’s self through growth and development opportunities
  • Communicates clearly and promptly up, down, and across
  • Communicates effectively to manage expectations

Education

• Minimum Required: 
  • Bachelor's Degree in Communications, Business Administration, or Marketing

• Preferred: 
  • Master's Degree in Communications, Business Administration, or Marketing

Certification/License:

• Required:           N/A
• Preferred:          N/A

Foreign Language

• Required:           None Required
• Preferred:          None Required

Typical Compensation Range

Pay Rate Type: Salary

$183,646.35 - $266,286.99 / Yearly

Bonus Target: 20% Annual

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:

Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.

• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. 
• Tuition reimbursement, college savings plan and scholarship opportunities
• And more!

https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

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Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.