Director of Credit

Own the Credit Strategy. Strengthen Cash Flow. Build Scalable Financial Discipline.

At Valet Living, financial performance depends on strong partnerships, disciplined execution, and scalable processes. As Director of Credit, you will lead the Credit and Billing/Accounts Receivable functions with a clear mandate: improve cash flow, reduce receivables risk, and build systems and teams that support sustainable growth.

Reporting directly to the Vice President, Controller, this role blends strategic leadership with hands‑on execution. You’ll partner closely with Sales, Accounting, IT, and executive leadership to drive operational excellence while maintaining strong controls, transparency, and collaboration across the business.

Compensation & Work Environment Details

Salary Range: $125,000 – $135,000 per year

Bonus: 15% of annual salary

Work Environment: Remote with 10% travel required

What You’ll Do:

• Lead and Own the Credit Function: Set and manage goals tied to key performance indicators including Days Sales Outstanding (DSO), bad debt exposure, and credit limits while driving continuous improvement across the credit lifecycle.
• Establish Credit and Billing Policies: Develop and maintain policies for billing, cash application, credit limits, credit holds, and collections to ensure consistency, compliance, and financial discipline.
• Optimize Billing and Collections Processes: Design and implement scalable procedures and technology‑enabled solutions to streamline billing, collections, and credit limit management.
• Partner Closely with Sales Leadership: Build strong working relationships with Sales management to support revenue growth while balancing risk, including collaborating on overdue accounts, contract changes, and large project impacts on collections.
• Lead and Develop High‑Performing Teams: Manage, mentor, and develop the Billing, Cash Application, and Collections teams to ensure timely invoicing, accurate cash application, and effective recovery of overdue balances.
• Drive Cross‑Functional Integration: Work alongside IT and Salesforce teams to ensure effective integration between Salesforce (CRM) and Oracle (GL), supporting accurate billing, reporting, and data flow.
• Strengthen Cash Visibility and Forecasting: Ensure daily bank reconciliations are completed and reported accurately, while supporting the VP/Corporate Controller with cash forecasting and visibility.
• Support Growth and Acquisitions: Partner on acquisition integrations to ensure new entities are successfully onboarded into billing, collections, and client communication processes.
• Provide Executive‑Level Reporting: Prepare and present monthly Accounts Receivable aging to the CFO and VP of Accounting, offering insights into receivables health, trends, and risk exposure.

We’re Looking For:

• Strong Financial Foundation: Bachelor’s degree in Accounting required, with 5+ years of billing and collections experience and at least 2 years of people management responsibility.
• Process‑Driven and Analytical: Advanced Excel skills and strong analytical capabilities, with the ability to identify issues, design solutions, and drive measurable improvement.
• Systems and Technology Savvy: Preferred experience supporting financial systems implementations and working across CRM and ERP platforms.
• Collaborative Business Partner: Outstanding communication and interpersonal skills, with a proven ability to work cross‑functionally and influence stakeholders across Sales, Finance, and Operations.
• Proven People Leader: Demonstrated success building, mentoring, and leading teams, with a passion for developing others and delivering high‑quality results under tight deadlines.
• Hands‑On, Strategic Mindset: A “roll‑up‑your‑sleeves” leader who can balance detailed execution with an understanding of broader business and financial objectives.

Why You’ll Love Working with Us:

At Valet Living, we don’t just provide essential services; we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you’ll experience a workplace where leadership is about service, growth is the norm, and every detail matters.

Comprehensive Benefits: 

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts 

• Flexible Time Off: No preset accruals - manage your time and work-life balance your way, plus 10 company-paid holidays. 

• Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage 

• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center 

• Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs 

The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above.

The application window is anticipated to close 60 days from the date the job is posted. 

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Are you a current Valet Living employee? If so, click here to apply.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities.  If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at accomodationrequest@valetliving.com and let us know the nature of your request along with your contact information.

Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.