Keyfactor inc.

Director of Communications

United States; Remote, CST/EST or Canada Full Time

About Keyfactor 

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Director of Communications 

Location: United States; Remote, CST/EST or Canada 

Experience: Director

Job Function: Marketing 

Employment Type: Full-time

Industry: Computer & Network Security

About the position

The Director of Communications will lead the global communications strategy for Keyfactor at a pivotal stage of scale. Reporting to the Chief Marketing Officer, you will be a key member of the Marketing Leadership Team and an influential contributor to the company overall. This role is responsible for shaping and amplifying the company’s narrative, building trust with customers and industry stakeholders, and elevating our executives as leading voices in cybersecurity.

The position can be performed remotely. Applicants must hold Canadian citizenship or U.S. citizenship or U.S. permanent resident status.

Responsibilities

  • Act as a player-coach, leading a high-performing global communications team to architect and amplify Keyfactor’s corporate narrative strategy aligned to enterprise growth objectives.
  • Elevate Keyfactor’s thought leadership in PQC and AI Identity through research-driven content and strategic influencer engagement.
  • Lead global PR and social strategy, including media relations, awards, and oversight of regional PR agencies.
  • Own and evolve the global corporate social media strategy aligned to brand, reputation, and growth objectives.
  • Direct executive thought leadership and visibility strategy, including keynote narratives, speaking strategy, and message development.
  • Develop and lead executive-level corporate presentations, customer keynotes, and industry conference presentations that clearly articulate company strategy, market leadership, and growth vision.
  • Drive integrated content strategy across web, social, and campaign journeys in close alignment with brand, product marketing, and demand generation teams.
  • Establish and operationalize KPIs to measure brand equity, share of voice, message penetration, and revenue influence.

Skills and Qualifications

  • 8-10+ years of communications experience, with significant experience in hyper-growth cybersecurity or enterprise B2B technology.
  • Demonstrated ability to develop strategies to elevate executive visibility and driving top-tier media coverage.
  • Proven experience at a $100M–$500M revenue technology company understanding market dynamics, buyer personas (CISO/CIO), and regulatory landscape.
  • The ability to interact and influence global C-level executives, analysts, and collaborate with key business partners.
  • Exceptional written, verbal, and executive presentation skills.
  • Data driven mindset to measure results and inform decision making and strategy development.
  • Ability to creatively manage budget and drive results with given resources.

Compensation

Salary will be commensurate with experience.  

Culture, Career Opportunities and Benefits 

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.  

Here are just some of the initiatives that make our culture special:   

  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Generous paid parental leave globally.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. 
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. 
  • The Keyfactor Alliance Program to support DEIB efforts. 
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. 
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development. 
  • Regular All Hands meetings – followed by group gatherings. 

Our Core Values 

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust is paramount.   

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.   

Customers are core.   

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.   

Innovation never stops, it only accelerates.   

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.   

We deliver with agility.    

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.   

United by respect.    

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.   

Teams make “it” happen.   

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.   

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.  

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. 

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