Position Specific Responsibilities/Accountabilities
1) Develop and maintain Graduate Program policies related to admission, academic standing, and curriculum in compliance with University Registrar policy and regulations.
2) Manage student petitions and grievances with equity and fairness. Liaise with the Senior Director, Graduate Business Programs, Program Director(s), and Associate Dean on issues related to student retention and graduation.
3) Oversee graduate student academic advising and support services (except DBA and MELM students) in course registration ensuring consistent, high-quality guidance across programs. Develop student academic plans and provide guidance to ensure progress toward degree completion.
4) Collaborate with Program Directors, Department Chairs, and the Senior Director to develop, evaluate, and optimize course scheduling each semester and summer session, ensuring effective resource allocation and alignment with student needs.
5) Follow up with students who are on Academic Probation or who have mid-term deficiency grades to ensure successful continuation/completion of their degrees. Notify Program Directors, Senior Director of Graduate Business Education, and Associate Dean of students on probation or with mid-term deficiencies.
6) Work with offices across the College and across the University (especially the Registrar’s Office) to provide excellent and coordinated service to our graduate students.
7) Represent the College of Business Administration at pertinent university events. Additionally, serve on the relevant university committees related to graduate education.
8) Serve as liaison to the LMU Registrar, Financial Aid Office, Disability Support Services, Office of International Students & Scholars, and other campus offices to manage registration, accommodations, international student issues and all other graduate student academic concerns.
9) Review and update the Bulletin on an annual basis to ensure that all information about graduate academic offerings and policies in CBA is accurate.
10) Work closely with undergraduate advising offices on the LMU campus to coordinate class scheduling and verify double-counting of credits (toward bachelor’s and master’s degrees) for undergraduate students enrolled in the Accelerated Master’s Programs (AMP) in CBA.
11) Oversee the graduation clearance process and maintain academic integrity and compliance with university and accrediting body standards.
12) May supervise additional academic advisors upon growth in the program.
13) Participate in building the reputation of the CBA, which involves:
Communicating effectively with supervisor concerning pertinent matters
Promoting efficiency and courtesy throughout the University community, consistent with the University’s mission
Participating in scheduled staff meetings
14) Perform other related duties as assigned or requested.
Loyola Marymount University Expectations
Exhibit behavior that supports the mission, vision, and values of the university. Promote an environment that supports diversity and inclusion. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.
Requisite Qualifications
Typically a master’s degree in business administration, student affairs/student success/related areas or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
Minimum five years related work experience; previous leadership and work experience in higher education (preferably academic advising/academic affairs) desired
Exemplary spoken and written communication skills across a variety of groups (students, staff, faculty and related stakeholders etc.)
Proficient in MS Office Suite (MS Word, Excel, PowerPoint, Outlook, etc.)
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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Salary range
$78,600.00 - $102,200.00 Salary commensurate with education and experience.Please note that this position is not eligible for visa sponsorship now or in the future.
Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)