Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
The Director, Loss Mitigation Portfolio Performance & Legal Support provides enterprise leadership over loss‑mitigation performance, quality, and compliance. This role is accountable for setting strategy, governance, and operating standards for in‑line reviews, complex underwriting decisions, litigated case timelines as directed by Legal, and the credit‑qualifying assumption process.
The Director ensures consistent application of regulatory requirements and investor/insurer guidelines, drives risk mitigation and performance outcomes, and partners closely with Legal, Compliance, Servicing Operations, and Executive Leadership to protect the organization from curtailment, compliance, and reputational risk.
• Establish and lead enterprise loss‑mitigation performance and provide legal support (e.g., deliver required documents to Litigation; gain approvals from the investor for loss mitigation solutions).
• Serve as senior subject‑matter expert for complex or escalated Loss Mitigation requests.
• Direct in‑line reviews and set underwriting validation standards.
• Drive corrective action plans based on quality trends.
• Oversee timelines and assumption governance as directed by the Legal team.
• Provide FHA DE‑level oversight.
• Ensure compliance with FHA/HUD, VA, USDA, GSE, and federal regulations.
• Lead audit and examination readiness.
• Partner with Legal, Foreclosure, Servicing, Compliance, and Technology.
• Define and monitor KPIs; sponsor process and technology improvements.
• Lead and develop senior managers and specialized teams.
• 8–10+ years of progressive mortgage servicing or underwriting experience.
• Bachelor’s degree or equivalent experience.
• Expertise in loss‑mitigation programs and servicing regulations.
• Leadership experience with performance, quality, or litigation‑adjacent teams.
• Proficiency with MSP/Black Knight or similar platforms.
• Litigation, foreclosure, or bankruptcy process experience.
• FHA, VA, USDA, or GSE servicing background.
• Process improvement expertise (LEAN, Kaizen, Six Sigma).
• Advanced analytical, communication, and leadership skills.
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.