Director IT Service Delivery

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Job Summary

The Director of IT Service Delivery is responsible for the effective operation and strategic direction of multiple customer-facing IT service teams, including the Service Desk, Hospital Operators, and Workspace & Device teams. This role ensures seamless delivery of IT technical support and services across the organization, maintaining high standards of customer service, operational excellence, and continuous improvement.

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Request for accommodations in the hire process should be directed to UMC Human Resources.​*