The Auto Club Group

Director - IT Risk Management

MI-Admin Office Building (AOB) Full time

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Salary

Job Description:



 

Director – IT Risk Management– The Auto Club Group

What you will do:

The Director of IT Risk leads the IT risk management program, quantifies risk appetites and tolerances, and provides advisory support as part of the Enterprise Risk Management team.

Primary Duties and Responsibilities:

  • Develop and implement risk management policies, standards, and processes
  • Ensure alignment with company objectives and regulatory requirements
  • Testing and monitoring of 1st line access reviews for general users, privileged users, and passwords
  • Manage internal and external IT risk assessments
  • Manage a team of risk professionals, ensuring continuous training and development
  • Report key performance/risk indicators to senior leadership
  • Quantify risk appetite and mitigation plans related to IT systems
  • Collaborate with IT to maintain an IT risk register and identify risk ownership
  • Assemble stress scenarios related to IT risks
  • Identify emerging threats, technologies, and regulations
  • Conduct training to company stakeholders on IT risk
  • Contribute to Enterprise Risk Management team’s reporting and processes (e.g. key risks, watch list risks, AI Systems Program)

Supervisory Responsibilities:

Manage a team of professionals dedicated to assessing, monitoring and reporting on IT risk across the organization.

How you will benefit:

Director - IT Risk Management will earn a competitive salary of $145,000 - $163,000 annually with annual bonus potential based on performance.

Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

  • 401k Match
  • Medical
  • Dental
  • Vision
  • PTO
  • Paid Holidays
  • Tuition Reimbursement

We’re looking for candidates who:

Required Qualifications:

Education:

  • Bachelor’s degree in information technology, cybersecurity, risk management, computer science, or related area

Experience:

  • 10+ years of experience in IT risk management, cybersecurity, or related fields, including at least 5 years in a people management role with direct supervisory responsibilities
  • Hands on experience implementing IT risk management frameworks such as NIST CSF or COBIT) in the insurance or financial services industry
  • Strong ability to evaluate complex IT environments and effectively communicate risk in clear business-related terms

Knowledge of:

  • Property/casualty insurance industry operations and relevant regulatory requirements (e.g. NAIC Model Law, PCI-DSS)
  • Internal controls and core IT technologies and processes (e.g. network systems, operating systems, databases, change control tools and processes, computer systems operations, application and system development, help desk and incident monitoring, information security, data backup, retention and recovery, IT vendor management, asset management, disaster recovery

Skills:

  • Strong written and verbal communication skills
  • Strategic thinking and business acumen
  • Sound judgement and decision-making in uncertain or evolving conditions
  • Experience leading and developing teams
  • Clearly present complex issues, especially when translating between third line or external audit/assurance teams and first line risk and controls owners
  • Influence and collaborate with stakeholders across various levels of management
  • Identify, assess, and prioritize IT risks effectively
  • Manage multiple tasks and work collaboratively across teams
  • Communicate risk insights and updates to business and IT leadership, boards, committees, and other key stakeholders

Preferred Qualifications:

Education:

  • Master’s degree in Information Technology, Cybersecurity, Risk Management, Computer Science, or related area; MBA also considered
  • One or more of the following professional certifications such as CISA, CISM, CRISC, or CISSP are strongly preferred
  • 8+ years of experience leading a team of IT professionals
  • 8+ years in planning, designing, and implementing IT systems

Practical Experience with:

  • IT risk frameworks (e.g. NIST CSF, COBIT) in the insurance or financial services industry
  • IT systems and technologies including ServiceNow, Saviynt, Workday, SAP, Salesforce, Guidewire
  • IT risk management for emerging technologies such as AI, machine learning, cloud computing, process automation, data analytics, etc.

Work Environment 

This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or team building events.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.