Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists
The Opportunity
This position defines, leads, and implements training strategies to support short and long term AQR training needs and initiatives for Abbott Quality functions as well as maintain Documentation Management of Abbott AQR and GES Global and Divisional Policies/Procedures.
This position must ensure that the quality, regulatory and compliance-related curriculum needs are met and aligned with Abbott's overall business strategy.
This position must execute training strategies while balancing cultural, financial and resource constraints. These training strategies are implemented and executed through Abbott Quality and Regulatory (AQR) Training and the Abbott divisions. AQR Training is an Abbott Quality and Regulatory resource center that provides shared services, training curriculum, and quality awareness initiatives to all Abbott Divisions and employees worldwide. This position identifies, manages and leads training strategies for the corporate-wide quality, regulatory and compliance programs impacting Abbott's business.
This position leads the team responsible for processing change requests for new documents and revisions to existing documents. The incumbent ensures that any changes made to existing documents are appropriate, justified, and as with new documents, are approved by the required functional areas according to established procedures. Additional responsibilities may include coordination of documentation with project teams, plus successful completion of assigned projects.
This role is responsible for the oversight of research and creation of reports for divisions and senior management from internal and external sources regarding quality/regulatory data such as news which impacts Abbott operations, competitor inspections, recalls, and operations etc. Additionally, involved in projects to improve methods for data gathering, analysis and visualization.
Job responsibilities include:
Establishing training design and delivery processes to ensure highly effective and efficient quality-related training programs
Standardizing quality-related curriculum
Providing global training across Abbott
Identifying best practices across Abbott and external sources for training
Define policies/procedures/guidance strategies to ensure full compliance with global applicable regulations
Develop strategic partnerships with senior management (Divisional Vice Presidents and Directors) and associated business councils to deliver strategies that have a broad impact on all business areas within Abbott
Obtain and leverage benchmarking data from peers and industry leaders to ensure best-in-class training solutions and learning services for Abbott quality, regulatory and compliance
Interface with Abbott Divisions and outside practitioners in the field of Adult Learning, Instructional Design, On-the-Job Training and Curriculum Management to ensure that Abbott is current on the latest training techniques and methods and to help establish and deploy training standards of excellence
Lead cross-functional teams focused on standardization, best practices, execution of programs, and continuous improvement as it relates to the overall training and documentation strategy
Provide tools, delivery systems, resources, and guidance including E-Learning systems that drive consistency, quality of content and training effectiveness of programs
Provide leadership, direction, and training expertise to Quality and Regulatory organizations within Abbott that do not have an established training organization infrastructure, e.g. emerging businesses, newly acquired businesses and newer sites.
What You’ll Work On
Responsible for compliance with applicable Corporate and Divisional Policies and procedures
Leadership
Establish a vision, supporting strategies, and multi-year implementation plan for deploying highly effective and efficient quality-related global training curriculum including target audiences across Abbott globally. · Oversee and direct the strategies and programs implemented through Global Training & Intelligence Services.
Manage relationships with vendors (internal and external) to achieve a strong partnership to leverage the most cost effective training and best-in-class services
Provide leadership and direction to ensure effective and efficient implementation of consistent training processes and programs in Abbott worldwide
This responsibility includes the programs developed by external partners like the American Society of Quality, AAMI, etc.
Benchmark internal and external critical success factors affecting quality, regulatory and compliance training effectiveness
Design, develop and deploy consistent methodologies for corporate quality-related training including needs assessments, program instructional design and development, tracking, and measuring effectiveness.
Direct new technology adoption for virtual classroom and globalization
Implement and maintain an electronic training management system in Abbott Quality and Regulatory and as requested by other divisions or corporate functions for maintaining training tracking information/history required by applicable standards and regulations/laws issued by local, state and federal regulatory agencies
Develop and maintain the training plans for AQR and other corporate functions as requested, e.g. Corporate Marketing
Communication
Influence key stakeholders required for full support and successful implementation of Quality and Regulatory training programs.
Communicate to senior management the appropriate summarized functional area information and impact to the business.
Support strategy and effective communication to staff, so they fully understand and embrace their roles and responsibilities
Lead and/or participate on Abbott teams in a matrix environment, to maintain in-depth knowledge of business processes, training and educational strategies, regulations, and to establish global training development priorities including non-native English speaking audiences
Partner with the business and functional training members to set a clear recommendation for senior management
Inspire, motivate and communicate effectively in a changing global environment to support the business vision set by executive management
Talent Management
Attract and retain talent, ensure development (leadership, cross-functional, technical, global perspective) and diversity
Develop talent by actively coaching, managing and mentoring employees
Additional Responsibilities
Implementation of global quality systems and the corporate quality system documents governing these programs
Provide program leadership and governance across businesses/divisions regarding the implementation and maintenance of a Corporate wide Abbott Quality System Policies/Procedures
This position has the responsibility and accountability to provide leadership and oversight for corporate quality training for AQR and document management within AQR/GES. The Document Management Center is responsible for processing change requests for new Quality System documents and revisions to existing documents. The incumbent ensures that any changes made to existing documents are appropriate, justified, and as with new documents, are approved by the required functional areas according to established procedures. Additional responsibilities may include coordination of documentation with project teams, plus successful completion of assigned projects
Broad latitude is afforded to define and direct training staff which designs, develops, implements, and measures quality-related training programs to ensure effective programs
Responsible to provide to divisions and senior management insights from internal and external sources regarding quality/regulatory data such as news which impacts Abbott operations, competitor inspections, recalls, etc.
Must effectively represent and influence the Quality and Compliance Training and Documentation Management communities across Abbott
Support AQR leaders that are seeking quality, regulatory, and compliance curriculum with Abbott’s business needs/strategies
Reports directly to DVP, Global Compliance & Quality Operations within Abbott Quality and Regulatory
Required Qualifications
Bachelor’s degree
Minimum 8 years Global business experience in quality, business and operations with increasing levels of responsibilities including senior strategy development and execution across multiple functions.
Proven line management capabilities and team leadership skills.
Good communication and presentation skills
Demonstrated ability in:
Management in multiple functional areas within Operations
Resource planning and budgeting
Crisis Management (e.g. Risk Based analysis, decision making, contingency planning) and Conflict resolution (e.g. influence and negotiation skills)
Budgeting/Cash Flow and Capital execution
Developing people and capabilities for the talent pipeline
Execution of human resource policies and practices within all related guidelines and regulations
Working collaboratively with external consultants, contractors and third party suppliers
Execution of new services, product introduction and/or process improvement activities
Preferred Qualifications
Masters Degree - especially MBA, or Masters in Science, Engineering or related technical field.
Broad-based experience with products, process and technologies is highly desirable.
Global experience, regulatory and compliance background
Familiarity with healthcare, pharma and medical devices
The base pay for this position is
$149,300.00 – $298,700.00In specific locations, the pay range may vary from the range posted.
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
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