Director, Global Program Management

Are you ready to make a significant impact on our company’s global growth and operational transformation? We are seeking an accomplished Director, Global Program Management to oversee a diverse set of deliverables related to our enterprise global strategy. The role ensures we translate the enterprise Global Capability Center (GCC) strategy into execution for Finance—standing up teams, landing processes E2E, and delivering value capture on schedule with minimal business disruption. The role is pivotal in driving finance change management and coordinating change within functional leadership groups with change champions.

Key Responsibilities

• Oversee and coordinate the delivery of the Finance GCC roadmap through multiple, complex GCC-related programs and initiatives across Finance, ensuring alignment with organizational goals and timelines.
• Manage multiple competing priorities with agility, balancing short-term deliverables with long-term strategic vision, and adapting to dynamic business demands.
• Track value capture and escalate risks to the Finance oversight team.
• Support a network of 'GCC change champions' within functional leadership groups to ensure consistent and effective change management across the organization.
• Act as a strategic partner to Senior Leadership Team (SLT)-level executives, providing regular updates, insights, and recommendations to drive informed decision-making.
• Foster robust, cross-functional collaboration with leaders and stakeholders
• Champion the development and implementation of the global operating model, promoting best practices and operational excellence across all GCCs.
• Identify opportunities for process improvement and innovation, proactively addressing challenges and supporting enterprise transformation initiatives.
• Build and oversee intact GCC teams to ensure business continuity and long-term organization and hub success.

Qualifications

• 15+ years in Finance operations / transformation with additional experience standing up or scaling a GCC/GBS or finance shared services (preferably in HIH).
• Demonstrated expertise in leading and managing large-scale, complex change management initiatives, including the ability to develop and execute change strategies, engage stakeholders at all levels, and drive successful adoption of new ways of working.
• Delivery accountability for multi‑wave transitions using a structured end to end lifecycle.
• Operating model design and implementation under enterprise guardrails/career architecture (US solid‑line leadership for senior roles; on‑site people leadership at HIH).
• Strong communication and influencing skills, particularly with SLT, people leaders, and global teams as designed with change committee.
• Program management and change leadership to efficiently convert the Finance GCC strategy into executable work packages with measurable value capture and financial planning alignment.
• Demonstrated ability to build team and transfer knowledge at scale ensuring minimal business disruption

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.