Director, GIC Portfolio and Revenue Optimization

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a key member of CIBC’s team, the Director, GIC Portfolio and Revenue Optimization is responsible for providing leadership in analyzing and identifying opportunities to optimize portfolio performance, revenue, and client experience across all GIC products. This role oversees the delivery of ongoing performance insights and communicates results with a focus on portfolio profitability, balance retention and growth, and financial forecasting across various plans, products, and distribution channels. The ideal candidate will demonstrate strong analytical skills, strategic thinking, and the ability to communicate insights effectively to drive portfolio performance and support CIBC’s business objectives.

Success in this role requires the ability to interpret GIC portfolio data, extract actionable insights, and recommend improvements to portfolio performance. The Director must demonstrate effective communication skills to clearly present findings and recommendations to a wide range of stakeholders. Additionally, the Director will develop and maintain strong internal relationships across the organization, leveraging negotiation and influencing skills to shape opinions and drive outcomes.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Strategy and planning - Contribute to the development of business strategies in partnership with the Senior Director and other business leaders. Conduct comprehensive analyses to identify opportunities, formulate proposals, and develop competitive strategies. The objective is to increase business revenue, enhance competitiveness, grow market share, optimize operational costs and improve client experience. Work closely with internal partners to oversee, communicate, and align business plans, ensuring effective execution and delivery of strategic objectives. Lead portfolio and revenue optimization analysis for the GIC portfolio, assessing performance by plan, product, channel, market share, and competitive landscape. Oversee the preparation and delivery of regular reports on profitability, growth, and retention, highlighting key trends for performance updates and financial planning. Extract actionable insights and recommend strategies to enhance portfolio performance and client experience using strong analytical skills. Communicate findings and recommendations to management and stakeholders through presentations, reports, and meetings.

• Product management - Extract actionable insights and recommend performance improvements based on portfolio results, market trends, and competitive analysis to drive profitable balance growth. Apply insights on consumer behavior, technology, competition, and regulatory changes to evolve products, pricing, and client experiences, promoting profitable portfolio growth and enhanced client satisfaction. Actively participate in monthly and quarterly financial forecasting (LE) to ensure alignment with strategic objectives and support data-driven decision-making.

• Build partnerships - Collaborate with key partners (e.g., Analytics, Modeling, Marketing, Technology, Digital, Front Line, Client Segments, Finance) to assess current state features, processes, and portfolio performance, and work with the partners to enhance. Work closely the partners to optimize sales and growth across channels, to build positive client experiences, and ultimately drive portfolio growth. Foster cross-functional collaboration to drive organizational success and maintain alignment with overall business goals.  

Who you are

• You can demonstrate extensive experience in product management, product development, strategic planning, and partnerships sufficient to identify, develop, and implement approved initiatives (experience preferably in financial services).  You have strong problem-solving and communication skills, and financial acumen.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Cases, Business Planning, Group Problem Solving, Leadership, Pricing Strategies, Product Management, Product Marketing, Project Management, Relationship Building