Director, Generative Artificial Intelligence

02/14/2026

Address:

33 Dundas Street West

Data Analytics & Reporting

This is a Hybrid role in Toronto

Take your career to a new level by joining the Data and Analytics Centre of Excellence (DACoE), whose mission is to drive top-tier growth, profit, and customer experience in Canadian Personal & Business Banking through data and analytics. We transform information into insight, arm partners with facts, and drive the business forward.

 

The Director, P&BB Generative Artificial Intelligence is responsible for advancing Generative AI within P&BB by driving the implementation of high‑value use cases, contributing to AI strategy development, and leading first‑line AI risk management. The Director oversees the design, build, deployment, and ongoing optimization of Generative AI solutions that improve customer and employee experiences, unlock operational efficiencies, and support revenue growth.

 

In this role, you will lead and staff a specialized Generative AI team and work closely with partners across P&BB, Technology, Governance, and external vendors to ensure GenAI solutions are scalable, aligned to business needs, and developed responsibly. You will maintain oversight of all Generative AI initiatives in P&BB – regardless of whether they are developed internally or through vendor partnerships – providing architectural guidance, implementation leadership, and governance support throughout the lifecycle.

 

Success requires a combination of deep retail banking expertise and strong technical understanding of learning algorithms, LLMs, and emerging Generative AI techniques. You can identify practical and compelling AI opportunities, shape them into executable initiatives, and lead multidisciplinary teams in delivering them. You translate complex concepts into clear, actionable insights for senior leaders and manage multiple concurrent priorities with transparency and discipline.

 

Equally important is the ability to lead with strong risk awareness and governance discipline. As the first line of defence for Generative AI in P&BB, the Director ensures all solutions comply with internal policies, regulatory expectations, and responsible AI principles. This includes proactive identification of risks, oversight of controls, and alignment of development practices to established AI governance frameworks.

 

Above all, this role requires a leader who can move fluidly between strategic contribution and hands‑on execution – bringing clarity to ambiguity, championing responsible innovation, and ensuring P&BB can safely and effectively harness the power of Generative AI.

Uses advanced analytical algorithms and technologies (e.g. machine learning, deep learning, artificial intelligence) to mine and analyze large sets of structured and unstructured data to obtain insights. Designs and constructs new processes for modeling data. Develops predictive models and leverages big data technology to design solutions that deliver smarter business decisions, improve customer experience, and drive productivity. Collaborates with other data and analytics professionals and teams to optimize, refine and scale analysis into mature analytics solutions.

• Plays an active role in the futuristic display of data, and advancement of innovative data strategies to understand consumer trends and address business problems.
• Uses data mining and extracting usable data from valuable data sources to assess feasibility of AI/ML solutions for improved processing and usage of organization data.
• Conducts large-scale analysis of information to discover patterns and trends by combining different modules and algorithms.
• Uses analysis to provide recommendations and advice for business leaders to maintain to maintain market competitiveness.
• Develops prediction systems and machine learning algorithms. Investigates additional technologies and tools for developing innovative data solutions for business stakeholders.
• Collaborate together with the product team and partners to understand and provide data-driven decision making, business planning and future roadmap.
• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
• Influences how teams/groups work together.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
• Communicates abstract concepts in simple terms.
• Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
• Anticipates trends and responds by implementing appropriate changes.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

Expert level of proficiency:

• Mathematics, statistics & operations research.
• Deep learning.
• Machine learning.
• Trust, bias and ethics.
• Creative thinking.
• Critical thinking.
• Big data.
• Data visualization.
• Computational thinking and programming.
• Data wrangling.
• Data preprocessing.
• Creative reasoning.
• Verbal & written communication skills.
• Analytical and problem solving skills.
• Influence skills.
• Collaboration & team skills; with a focus on cross-group collaboration.
• Able to manage ambiguity.
• Data driven decision making.
• Typically 9+ years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
• Seasoned expert with extensive industry knowledge.
• Technical leader viewed as a thought leader for innovation.

$132,600.00 - $231,000.00

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.