Director, FC Integrated Practice Management

What is the opportunity?

The role of Director, FC Integrated Practice Management oversees and manages the formalization and monitoring of the Financial Crimes (FC) global Target Operating Model (TOM) including Intragroup Agreements (IGAs) and performance reporting to ensure there is transparency over the performance of the TOM both in terms of operational effectiveness and robust controls supporting the FC services across RBC's global operations. The role also supports managing the FC Inquiries process as well as maintaining external disclosures and RBC's FC program including SWIFT KYC registries and Wolfsburg due diligence questionnaires.

What will you do?

• Manage and oversee the establishment and maintenance of Intragroup Agreements (IGAs) that support the FC global TOM to ensure alignment with RBC third party risk and regulatory expectations across RBC's global footprint for which the FC TOM provides services. These include but are not limited to Transaction Monitoring, Model management, High Risk Client reviews, Global Sanctions and FC Investigations.
• Develop and maintain comprehensive Performance Management Reporting for the services that the FC TOM provides to various legal entities globally.
• Ensure robust and up to date documentation is in place that sets out how the TOM is managed including IGAs, Performance Management Reporting and clarity of the various roles and responsibilities needed to support the global operating model of services.
• Oversee the updates and maintenance of the Wolfsburg due diligence questionnaires as well as the SWIFT KYC registries for RBC Bank Canada and its subsidiaries.
• Manage the coordination of responses to inquiries received about RBC’s FC program. Inquiries generally relate to reverse KYC/CDD requests from correspondent financial institutions. 
• Provide support for significant regulatory exams and support for regulatory remediation.

What do you need to succeed?

• 7-10 + years of relevant experience
• Requires a strong understanding of the FC programs including control management infrastructure to ensure IGA's and reporting are complete and comprehensive.
• Understanding of RBC's organizational and legal entity structure
• Supporting and establishing strong stakeholder relationships, including ongoing communication, to ensure the Management and oversight of the TOM is transparent, up to date and robust.
• Demonstrated experience with legal contract development and management, independent monitoring and testing , control, breach and issue oversight as well as demonstrated experience contributing to the development of an evidence-based RCM opinion.
• Personal resilience, unassailable character, and an unrelenting drive to streamline and simplify.
• A ‘completer-finisher’.  Self-starting and results focused.  Proactive and energetic with a ‘can-do’ approach.
• Capable of inspiring and influencing colleagues both upwards and downwards, internally, and externally.
• Excellent people management skills with proven motivation and leadership skills.

What’s in it for you? 

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. 

• Leaders who support your development through coaching and managing opportunities.

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities.  

• Work in a dynamic, collaborative, progressive, and high-performing team

• Ability to make a difference and lasting impact.

Job Skills

AML Monitoring, Anti-Bribery and Corruption (ABC), Anti-Money Laundering Compliance, Business Perspective, Client Counseling, Decision Making, Economic Sanctions, Financial Crime Risk Management, Financial Regulation, Interpersonal Relationships, Operational Integrity, Organizational Governance, Performance Management (PM), Performance Management Reporting, Risk Control, Strategic Communication Management, Target Operating Model (TOM)

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timeGROUP RISK MANAGEMENTRegularSalaried2026-03-052026-03-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.