Essential Functions & Responsibilities:
Lead the development and management of executive communication strategies and plans for internal and external audiences.
Create, edit, and deliver high-quality materials, including presentations, talking points, reports, and digital content.
Prepare the General Manager and senior executives for meetings, public appearances and leadership engagements.
Align team member activations, group gatherings and meetings with the expectations of the General Manager.
Coordinate complex communication projects across multiple departments and contributors.
Maintain consistent messaging across all communication channels.
Strengthen communication flow across enterprise and property teams to promote alignment, engagement and timely sharing of information
Conduct research and provide insights to inform executive decision-making and communication strategies.
Manage multiple projects concurrently in a fast-paced environment, balancing shifting priorities and deadlines.
Ensure all communication materials reflect organizational culture and the standards of a luxury hospitality environment.
Perform other duties as assigned.
Required Qualifications:
Bachelor’s degree in business, marketing, communications, or related field; or equivalent work experience.
PMP certification preferred.
5+ years of experience in strategic communications and project management.
Strong writing, editing, and presentation development skills.
Experience supporting senior executives; hospitality or service‑industry experience is a plus.
Proficiency with Microsoft Office and familiarity with communication and analytics tools.
Ability to manage complex projects, meet deadlines, and adapt to changing priorities.
Strong attention to detail, discretion, and professionalism.
Skills & Attributes:
Strategic thinker with the ability to anticipate organizational needs and adapt to changing priorities.
Clear and effective communicator with exceptional written and verbal skills at all organizational levels.
Strong organizational and project management skills, capable of balancing multiple initiatives in a fast-paced, high-expectation environment.
Professional demeanor with strong interpersonal skills and the ability to build relationships across diverse teams.
Able to work independently and collaboratively, demonstrating flexibility and resilience.
High level of professionalism and discretion in handling confidential information.
Ability to work varied shifts, including weekends and holidays.
Physical Demands & Work Environment:
The majority of work is performed in a casino/hotel setting.
Must be tolerant of varying conditions of noise level, temperature, illumination, and air quality.
May be exposed to smoke.
The noise level in the work environment is usually moderate to loud.
Constant contact with executives, department management, Team Members, and guests.
Prolonged sitting or standing and mobility.
Repetitive motions, balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, objects and/or move up to 50 pounds occasionally.
Eye/hand coordination.
Constant speaking and listening.
Use of standard office equipment.
Ability to distinguish letters, numbers, and symbols.
Equal Opportunity Employer
Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law.
We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!