This cross-sector role is designed to ensure governance, support and delivery oversight for the Desjardins Group Security Office’s strategic and operational commitments, while meeting deadlines, quality standards and objectives. It’s a key position that aligns strategic planning and the execution of initiatives, while ensuring optimal performance and rigorous governance. You draw on your in-depth knowledge of the sector to manage a large unit that provides specialized services to all of Desjardins Group. You’re responsible for overseeing your unit’s service offer, developing and implementing its business plan and overseeing activities stemming from our strategic directions. A strategic mindset is therefore essential. You draw on your ability to develop talent, drive results and build networks to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:
Help the vice-president set strategic directions.
Develop and implement the administrative department’s business plan based on strategic issues and target results. Ensure action plans for administrative units under your responsibility are carried out, with a focus on performance management.
Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement and diversity, in keeping with Desjardins’s values.
Assist the Desjardins Group Security Office’s teams in delivering the execution plan: governance consistency for committees, tracking key KPIs, dashboards, etc.
Oversee priority commitments: track deliverables, manage risks and interdependencies, resolve strategic and operational issues.
Ensure strategic alignment between the Desjardins Group Security Office’s vision and operational execution by the teams.
Help teams implement appropriate KPIs.
Coordinate action plan implementation and support performance reporting.
Identify bottlenecks that hinder achievement of strategic objectives.
Ensure rigorous oversight and strategic control of budgets related to technology asset operations (e.g., licenses).
Act as a champion for the Desjardins Group Security Office’s cross-sector projects and programs: track deliverables, manage risks and interdependencies, resolve strategic and operational issues.
Represent projects to decision-making bodies at Desjardins and assume ultimate responsibility for creating value for members and clients.
Define and support the sector’s data and analytics strategy, in line with Desjardins Group’s strategic directions.
Coordinate priorities and deployment of operational models for data and analytics.
Ensure consistency and performance, in collaboration with the Chief Data Officer and data stewards.
Develop and lead the continuous improvement strategy.
Oversee the implementation of initiatives.
Measure performance.
Manage change and mobilize teams.
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Benefits apply based on eligibility criteria.
#LI-Hybrid
What you bring to the table
Bachelor's degree in a related field
A minimum of ten years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Management (FG)Unposting Date
2026-01-22