At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
Overall Purpose
The Enterprise Policy Governance Director is a key member of the Enterprise Risk Management leadership team and is responsible for establishing and overseeing the company’s enterprise-wide policy governance framework to ensure that all policies are consistent, well-controlled, regulatory-compliant, and aligned with the company’s risk appetite and strategic objectives. This role provides leadership in maintaining a coherent and effective policy inventory, guiding policy owners through the development and review lifecycle, and ensuring clear standards, controls, and quality across documents. The Director partners with senior leaders across all lines of defense to drive policy discipline and reduce operational and compliance risk.
Essential Functions
Build and maintain the Enterprise PSP Program, including strategic vision, framework development, and a PSP lifecycle based upon industry leading practices.
Establish and facilitate a Policy Governance Group to set and maintain the company’s overall policy governance framework.
Create a framework for policy change impact assessments and oversight/monitoring of execution and adherence to program requirements.
Lead or influences cross-functional teams to build and enhance policy governance across the organization.
Establish and manage a quality review process, including a credible challenge, to drive excellence and ensure PSPs meet best practices and EWS guidelines.
Design and facilitate the policy exception process including credible challenge at inception and validation of remediation at closure.
Develop and implement escalation protocols for delayed policy and standard implementations and updates, as well as non-adherence to PSPs.
Create and manage the ongoing review of metrics (KRIs/KPIs) and ability to determine trends, variances, and identify areas in which positive changes can be made to measure the health of the PSP program.
Oversee the monitoring and maintenance of a comprehensive inventory of all Early Warning PSPs.
Facilitate policy vetting discussions with key senior stakeholders (defined by policy owners) to ensure comprehensive review of enterprise policies.
Work cross functionally with teams (e.g., Compliance, Legal, Security, and Privacy) in creating and updating enterprise policies to ensure continued alignment with regulatory obligations.
Own and maintain the Policy module within the Governance, Risk, and Compliance (GRC) tool. Responsible for the process/operating design, implementation and execution of the Policy module with the objective to improve and automate the PSP program.
Design and implement standard templates for PSPs and educate employees on proper use and the documentation of objectives, risks, and internal controls.
Stay abreast of relevant regulation, emerging threats, policies and best practices, and maintains a mindset of constant innovation to improve the Enterprise PSP Program.
Qualifications
Bachelor’s degree in risk or business-related discipline or equivalent experience.
Twelve (12) or more years’ experience related to risk governance and policy governance strategy, implementation, and oversight of a firm-wide program.
5 or more years experience in leadership roles within risk and policy governance.
Experience building a policy governance framework.
Experience drafting, editing, and reviewing PSP documents.
Experience working in a fast-paced, change-driven environment.
Excellent written and verbal communications skills to professionally address a wide and varied audience, including executive management, both internally and externally.
Proven ability to partner and collaborate with others across an organization, including Compliance, Risk, Security, Operations, IT, and Accounting/Finance.
Ability to solve complex problems, propose new perspectives and solutions.
Ability to effectively plan, prioritize tasks, and deliver initiatives on time.
Excellent interpersonal and teamwork skills.
Working knowledge and experience within a formal “Three-Lines of Defense” structure.
Background and drug screen.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.
Preferred Qualifications
Professional certifications in risk, audit, financial analysis, and/ or strategic disciplines, such as CPA, CIA, ARM, CERA, FRM, CRM, or CPCU.
Financial Services or FinTech experience preferred.
Governance, Risk, and Compliance tool experience preferred.
Physical Requirements
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.
Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.
The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $154,000 - $193,000.
New York, NY/ San Francisco, CA in USD per year is: $186,000 - $232,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.
This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.
Some of the Ways We Prioritize Your Health and Happiness
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.