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The Director, Digital Transformation Enablement is a leadership role, responsible for driving the strategy, planning, and execution of digital transformation enablement initiatives across the organization.
This role collaborates with cross-functional teams to ensure successful enablement and adoption of new technologies, processes, and practices that enhance efficiency, customer experience, and business growth.
This Director, Digital Transformation Enablement is responsible for leading and managing a digital transformation / information technology team fostering a collaborative and innovative team culture focused on operational excellence.
Key responsibilities:- Develops and communicates a clear digital transformation strategy aligned with NTT's vision and business goals.
- Identifies opportunities for digital transformation and innovation across various departments and functions.
- Collaborates with executive/senior leadership and technology teams to define digital transformation priorities and initiatives.
- Leads the implementation of digital technologies, tools, and platforms to drive operational efficiency and enhance customer experience.
- Ensures seamless integration of new technologies with existing systems and processes.
- Develops change management strategies to facilitate smooth transitions during digital transformation initiatives.
- Provides leadership and guidance to ensure employees embrace and adopt new technologies and practices.
- Evaluates existing business processes and identifies opportunities for optimisation, automation, and standardisation.
- Leads process improvement efforts to drive efficiency and effectiveness throughout the organisation.
- Utilises data analytics and insights to make informed decisions and measure the impact of digital transformation initiatives.
- Collaborates with external partners, vendors, and solution providers to leverage their expertise and resources for successful digital transformation.
- Oversees training programmes to upskill employees in using new technologies, tools, and processes effectively.
- Identifies and addresses potential risks associated with digital transformation initiatives, including data security and compliance.
- Defines key performance indicators (KPIs) and metrics to measure the success and impact of digital transformation efforts.
- Regularly reports progress to executive/senior leadership and stakeholders.
To thrive in this role, you need to have:- Significant understanding of business strategy and the ability to align digital transformation efforts with organizational goals is vital.
- Significant ability to use data and analytics to make informed decisions, track the progress of digital initiatives, and identify areas for improvement.
- Excellent ability to collaborate and build relationships with executives, department heads, and other stakeholders to gain buy-in and support for digital transformation efforts.
- Significant knowledge of industry-specific regulations, compliance requirements, and best practices related to digital transformation.
- A forward-thinking mindset that embraces innovation and the ability to adapt to rapidly evolving technologies and market conditions.
- High ethical standards and integrity, particularly when handling sensitive data and managing organizational change.
- Significant track record of delivering measurable results and achieving business outcomes through digital transformation initiatives.
- Significant understanding of digital technologies, emerging trends, and their application in business contexts.
- Proven ability to collaborate with cross-functional teams, influence stakeholders, and drive organizational change.
- Significant project management skills to oversee multiple initiatives and ensure timely execution
- Significant understanding of risk management, data security, and compliance considerations in digital transformation.
- Passion for driving innovation and helping teams embrace digital transformation
Academic qualifications and certifications:- Bachelor's degree or equivalent in Information Technology, Business, or a related field.
- Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous.
- SIAM – Service Integration and Management Foundation would be advantageous.
Required experience:- Significant proven experience in a similar role within a global Information Technology organization.
- Significant proven experience in facilitating digital transformation initiatives, technology adoption, or change management within an Information Technology environment.
- Significant experience in successfully leading digital transformation initiatives and driving adoption across an organization is imperative.
- Significant proven leadership experience related to digital transformation, change management, or technology adoption.
- Significant proven experience in leading and managing a digital transformation / information technology team.
- Significant demonstrated experience in leading and managing cross-functional teams.
Workplace type:
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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