Director, Digital & AI Enablement Delivery – Product Owner & Project Manager

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As the Director, Digital & AI Enablement Delivery, you will combine the responsibilities of a Product Owner and a Senior Project Manager. You will lead the execution and delivery of digital and AI initiatives across CIBC, driving both the product vision and the tactical execution of complex projects. This hybrid role requires strategic leadership to deliver product roadmaps, as well as project management expertise to ensure successful, timely, and compliant delivery of solutions that support CIBC’s transformation and growth objectives.

You will be accountable for Leading cross-functional teams in the development, delivery, and enhancement of digital and AI products. Overseeing the end-to-end project lifecycle, ensuring adherence to CIBC’s standards, policies, and risk management requirements. Acting as a bridge between business, technology, and vendor partners to align project execution with business strategy. Driving continuous improvement through data-driven insights and stakeholder feedback.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. 

How You’ll Succeed

• Strategy, Roadmap & Execution - Execute the vision and roadmap for digital and AI products, ensuring alignment with business objectives and client needs. Lead teams in the design, implementation, and launch of new products, AI use cases, and platform enhancements. Oversee project planning, execution, control, and closure, emphasizing risk management, dependency management, and continuous improvement. Ensure all projects comply with CIBC’s governance, security, and operational standards.
• Stakeholder & Relationship Management - Engage with business leaders, technology partners, and vendors to gather feedback, identify opportunities, and advocate for AI-driven solutions. Build and maintain strong relationships with stakeholders, driving consensus and ensuring project and product goals are met. Integrate insights from business units into product and project planning to deliver solutions that address real business challenges.
• Delivery & Performance Management - Manage and report on product and project performance, using data to inform decisions and drive continuous improvement. Provide regular status updates and progress reports to senior management and stakeholders. Lead vendor evaluation and selection processes, ensuring solutions meet CIBC’s needs and standards.

Who You Are

• You are an experienced professional. 10+ years in product management and/or project management roles, with demonstrated leadership in delivering digital and AI solutions in complex environments.

• You have expertise in AI Tech - Deep understanding of AI technologies and their application in financial services. Skilled in business case development, risk assessment, and compliance.
• You are a leader: Proven ability to inspire and lead cross-functional teams, influence diverse stakeholders, and drive outcomes in a matrixed organization.
• you have strong strategic thinking and analytical skills. You have the ability to synthesize complex information and present clear recommendations to executives.
• You are digitally savvy: Passionate about technology trends and innovation, with a track record of adapting to evolving tools and methodologies.

• You have a degree/diploma in Computer Science, Engineering, Business, or a related technical discipline. PMP designation or equivalent experience is preferred.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Analysis, Business Objectives, Communication, Customer Experience (CX), Design Processes, Digital Designs, Digital Technology, Financial Modeling, Long Term Planning, People Management