Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Deploy Global Product Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. This role sits within the Business & Markets Insights (B&MI) services organization. The B&MI vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Consulting & Digital Labs.
Within B&MI, Deploy is one of the fastest-growing consulting capabilities, designed to accelerate implementation, execution, and adoption of Mastercard strategies and platforms. Deploy bridges strategy and delivery by providing end-to-end program management and execution subject matter experts to clients, technical scoping, technical implementation capabilities, as well as cutting-edge platform solutions across multiple verticals. Our mission is to ensure clients maximize value realization from the insights, strategies and platform solutions we recommend and support implement.
The Global Product Director will lead the strategic vision, deploy solution development, commercialization, and go to market activities to accelerate uptake of Deploy Services globally with a primary focus on Consumer Payments and Franchise, Risk, Operations & Compliance.
Role
• Act as a product owner, defining and driving Deploy’s global product strategy for his/her assigned verticals and capabilities aligned with Mastercard and Consulting priorities.
• Drive global Deploy global revenue, ensure consistent growth, and champion Deploy offerings in priority markets.
• Identify regional client pain points and value pools; and bring global product solutions and initiatives to the region. This includes, advocating new solutions and leveraging/sharing best practices across regions.
• Define solution concepts, scope, use cases, and pricing in close collaboration with solution architects.
• Define and validate feasibility and market fit with regional product and delivery teams ensuring clarity and alignment on solution implementation steps, dependencies, and resourcing assumptions for scalable execution.
• Champion AI-First development, embedding AI-driven approaches across product design, delivery, and innovation.
• Leverage global GTM frameworks, standardized offer packages, pricing models and scalable contracting frameworks to accelerate commercialization of Deploy solutions.
• Develop sales enablement materials, playbooks, training and partner with regional teams for pipeline generation and early wins.
• Partner with Deploy’s Strategic Partnerships team to identify and evaluate third party solutions and manage the integration of external capabilities and platforms into Deploy solutions.
• Develop thought leadership, publish Deploy IP, and represent Deploy internally and in external forums.
All About You
• Proven experience in product, business development or client services.
• Deep understanding of Consumer Payments and Franchise, Risk, Operations & Compliance.
• Exceptional strategic thinking, problem-solving, and communication skills (with fluency in English).
• Creative problem solver with an entrepreneurial attitude and a results-driven mindset with the ability to generate “out of the box” solutions.
• Adaptable to new innovations and evolution of payment ecosystems and digital platforms in the context of emerging technologies and AI.
• Comfortable working closely with business and technical teams to shape feasible and scalable solutions.
• Proven ability to influence senior stakeholders and drive cross-functional initiatives across geographically diverse teams and cultures.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.