Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
We are looking for a dynamic Director, Corporate Travel to oversee the day-to-day corporate travel program. The ideal candidate will ensure a seamless, cost-effective and compliant travel experience for employees. This role is responsible for managing travel operations, supplier relationships, policy compliance, and traveler support while driving continuous improvement across the program.
The role includes directing travel policy development, managing travel suppliers, mitigating risk, optimizing technology platforms, and partnering with Finance, Events, HR, EHS, Legal, Business Continuity and Security. This position will also lead collaboration efforts across Comcast companies to ensure an integrated, efficient and consistent enterprise-wide travel experience.
Job Description
Core Responsibilities
- Develop and execute a comprehensive travel strategy aligned with corporate goals.
- Create short- and long‑term roadmaps for program optimization, cost management, and sustainability.
- Deliver executive-level reporting on travel spend, trends, and policy effectiveness.
- Design, implement, and continuously improve corporate travel policies.
- Ensure compliance with corporate governance standards and applicable regulations.
- Lead sourcing, RFPs, contract negotiations, and performance management for travel suppliers including airlines, hotels, and ground transportation providers.
- Manage day-to-day relationships with third-party partners.
- Drive competitive bidding processes to maximize value, service quality, and traveler satisfaction.
- Oversee annual travel budget planning and forecasting.
- Identify cost-saving opportunities.
- Analyze spend data to inform sourcing strategies and policy decisions.
- Collaborate with Corporate Security and Risk teams on traveler tracking.
- Implement and oversee travel risk management tools, protocols, and crisis response procedures.
- Ensure reliable, real-time communications during travel disruptions and emergencies.
- Evaluate and implement emerging technologies to enhance traveler experience and optimize operations.
- Responsible for providing carbon tracking, reporting and reduction strategies.
- Facilitate collaboration across Comcast companies to align travel policies, processes, supplier strategies and technology platforms.
- In partnership with the Executive Director, mentor and develop a high-performing global travel management team.
- Foster a culture of service excellence, accountability, collaboration, and continuous improvement.
- Ability to work extended hours, including evenings, weekends and during major events or incidents, to support critical travel operations and ensure business continuity when needed.
Qualifications
Education & Experience
- Bachelor’s degree in business, hospitality, or a related field; equivalent experience may be considered.
- 7+ years of experience in corporate travel, travel operations, or related discipline.
- Demonstrated leadership experience, with the ability to guide teams or projects; prior people leader experience preferred.
- Experience working with vendors and travel programs preferred.
Skills & Competencies
- Strong organizational and problem-solving skills.
- Analytical skills with the ability to interpret spend data.
- Effective negotiation and vendor management capabilities.
- Ability to build and maintain positive relationships with third-party vendors.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proven experience navigating a complex organization.
- The position may travel up to 15% domestically and internationally.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Collaboration, Corporate Travel, Leadership, Problem Solving, Supplier Relationship Management, Travel Management, Vendor Management
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
10 Years +
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.