Director, Cell Therapy Development Operations Project Lead

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Associate Director/Director, CTDO Project Lead is responsible for analyzing, designing, optimizing, and executing business processes to improve efficiency, reduce costs, and enhance overall business performance. The lead will aim to eliminate complexity and redundancies while capturing efficiencies through simplification, standardization, & optimization of processes, and drive accountability, performance monitoring, & agility in decision making through assignation of clear ownership.  Additionally, in conjunction with the Executive Director, CTDO Chief of Staff, the lead will support improved visibility, agility, performance and scalability while minimizing compliance risks through digitization and automation.  This role involves working closely with and, influencing cross-functional senior level CTDO and GPS sponsors, stakeholders, and enabling partners and leading cross-functional stakeholder teams to identify process improvement opportunities, develop solutions, and drive implementation of changes to strategic divisional business processes on behalf of CTDO.  The ideal candidate will have strong data management and analytical skills, experience in process improvement methodologies, comfort working with and integrating AI and digital tools, and the ability to communicate effectively with stakeholders at all levels.  Overall, the lead is the single point of contact and accountability for the process: how work gets done, performance of the process, optimization efforts, and adoption of changes.​

• Conduct thorough analysis of existing business processes to identify inefficiencies and areas for improvement.
• Gather and document detailed business requirements from stakeholders to understand their needs and objectives.
• Utilize data and process mapping tools to visualize and analyze current processes.
• Develop and propose optimized business processes that enhance efficiency and effectiveness.
• Collaborate with cross-functional teams to design and drive implementation of process improvements.
• Ensure that new processes align with organizational goals and comply with relevant regulations and standards.
• Collect and analyze data to measure process performance and identify trends and patterns.
• Develop and maintain performance metrics and KPIs to track the success of process improvement initiatives.
• Support change management efforts to ensure successful adoption of new processes and systems.
• Develop and execute communication plans to engage and inform stakeholders about process changes.
• Provide training and support to teams to facilitate smooth transitions and ensure sustained improvements.
• Create and maintain comprehensive documentation of business processes, including process maps, workflows, and standard operating procedures (SOPs).
• Generate regular reports on process performance, improvement initiatives, and project status.
• Present findings and recommendations to senior leadership and other stakeholders.
• Stay current with industry trends and best practices in process improvement methodologies.
• Implement best practices and standardized processes to optimize business performance.
• Conduct after action review/lessons learned in support of best practices and standardized processes implementation, and overall optimization of business performance.

Qualifications & Experience

• Bachelor’s degree in business administration, Management, Information Technology, or a related field.
• Associate Director Level: Minimum of 8 years of experience in consulting, business process analysis, process improvement, continuous improvement, or a related field.
• Director Level: Minimum of 10 years of experience in consulting, business process analysis, process improvement, continuous improvement, or a related field.
• Strategic thinking capability with focus on execution of strategic decisions while balance conflicting priorities​
• Provides innovative ideas that create value without compromising compliance
• Demonstrated change agility (anticipates / courageously leads others through change and ambiguity)​
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proficiency in process mapping and analysis tools (e.g., Visio, Adonis, Lucidchart).
• Strong communication and interpersonal skills, with the ability to influence, engage, and support stakeholders at all levels through various formats (e.g., presentations, written proposals, reports, correspondence, lead meetings, face-to-face dialogue, etc.)​.
• Experience with process improvement methodologies, such as Lean, Six Sigma.
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Makes and acts on decisions while balancing speed/quality/risk to deliver value
• Experience in the pharmaceutical industry or other applicable experience.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Seattle - WA: $209,750 - $254,163

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.