Director, Business Operations

Job Description Summary:

The vision of Enterprise Services is to deliver services that are simpler, better, and faster. The Director, Business Operations is a senior leader within the Enterprise Services (“ES”) Strategy & Operations team, accountable for delivering a defined portfolio, domain, or capability area and ensuring consistent, high‑quality delivery of priority products and solutions.

This role leads key initiatives and translating Enterprise Services strategy into actionable priorities and ensuring initiatives are delivered responsibly, adopted effectively, and scaled sustainably. The Director partners closely with Enterprise Services leaders, the Digital Organization, and functional stakeholders to align execution, resolve complex challenges, and deliver measurable outcomes.

The role is focused across three core areas:

• 35% – Product planning, prioritization, and alignment

• 45% – Oversight of delivery, performance, and optimization

• 20% – Project leadership and stakeholder partnership

Key Responsibilities

Lead Portfolio Planning and Alignment

• Lead planning and prioritization for the defined portfolio, domain, or capability area, aligning Enterprise Services priorities with business needs and technology capacity.

• Apply and adapt enterprise planning frameworks, standards, and governance models to ensure effective execution within scope.

• Make prioritization and trade‑off decisions across initiatives, balancing value, risk, capacity, and delivery constraints.

• Provide clear recommendations and insights to senior stakeholders on progress, and delivery implications.

Oversee Delivery and Scaled Execution

• Provide oversight and accountability for delivery of high‑priority products and solutions within assigned scope.

• Partner with senior business and digital leaders to address complex, cross‑functional delivery challenges and emerging needs.

• Ensure disciplined execution across initiatives, proactively managing dependencies, risks, adoption challenges, and change impacts.

• Monitor performance, adoption, and value realization; drive optimization efforts and improvements to sustain outcomes over time.

Leadership and Stakeholder Influence

• Lead critical initiatives fostering accountability, collaboration, and continuous improvement.

• Build strong working relationships across Enterprise Services, Digital, and functional teams to align stakeholders around shared priorities and outcomes.

• Represent the portfolio or domain in leadership forums, governance reviews, and cross‑functional planning discussions.

• Model a strong enterprise mindset while focusing on delivering results within defined scope and accountability.

Education Requirements

Required: Bachelor’s degree in Information Systems, Computer Science, Engineering, Data Science, or a related field
Preferred: Master’s degree or advanced education in business, analytics, product management, or technology leadership

Qualifications & Requirements

• 7+ years of progressive experience in business operations, technology delivery, digital transformation, consulting, or related roles

• Proven experience leading multiple initiatives or a portfolio within a complex, matrixed organization

• Demonstrated ability to make prioritization and delivery decisions within area of responsibility

• Strong execution and delivery leadership skills, with a track record of achieving measurable outcomes

• Experience partnering closely with Digital teams to deliver and scale solutions

• Strong written and verbal communication skills, including presenting insights and recommendations to senior leaders

• Experience leading and developing managers and senior professionals

• Comfort operating in dynamic, ambiguous environments while maintaining delivery discipline

• Strong collaborative and outcome‑oriented leadership style

Functional Skills

Core

• Lead Portfolios and Programs

• Translate Strategy into Action

• Align Teams and Resources

• Design for Scale and Adoption

• Drive Execution and Outcomes

Targeted

• Portfolio Planning and Prioritization

• Business & Technology Delivery Leadership

• Performance and Value Management

• Executive‑Ready Communication and Storytelling

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Pay Range:

United States of America: $170,000 - $200,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

May 8, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.